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About the Role
The FEXA CMMS System Administrator plays a critical role in ensuring the successful implementation, configuration, and ongoing management of the FEXA system within the CW Account. This position involves collaborating with the account team, participating in training sessions, and overseeing system administration tasks. The administrator serves as the primary point of contact for FEXA-related inquiries and support issues.
Responsibilities
- Participate in transition meetings related to FEXA and integrated systems (e.g., Yardi, JDE, MEM, Serraview, CoStar, Workday).
- Attend FEXA training sessions, including guest and full user training.
- Participate in 360 Systems Administrator training sessions.
- Collaborate with the C&W TDS Delivery Manager and account team during configuration and setup.
- Configure property settings (accounting codes, language designation, business hours, contacts).
- Manage user security profiles.
- Assist with data loading and configuration adjustments.
- Own the FEXA system and ensure its proper use and configuration.
- Serve as the primary point of contact for account team members regarding FEXA-related questions and support.
- Monitor and address system-generated support requests.
- Support account team users with password resets, security changes, and general inquiries.
- Coordinate with C&W IT for system issues, maintenance, and enhancements.
- Inactivate properties no longer managed by C&W (update quarterly billing).
- Manage user additions and removals based on SOP and SOC compliance.
- Oversee pick list values and configuration options.
- Maintain Vendor, Asset, Schedule, Inventory, and other deployed modules.
- Provide training or coordinate with C&W IT for ongoing training activities.
Requirements
- Strong understanding of FEXA and related integrated systems.
- Self-driven, organized and ability to work in a fast-paced environment.
- Excellent communication skills and ability to work collaboratively with cross-functional teams.
- Proficiency in system administration tasks, including user management and configuration.
- Detail-oriented and proactive in addressing system-related issues.
- Familiarity with property management and compliance requirements.
- Strong knowledge in Real Estate Facilities Management preferred.
Skills
- FEXA
- System Administration
- User Management
- Configuration
- Communication
- Collaboration
- Property Management
- Real Estate Facilities Management
Location
- United States
- St. Louis, MO
Work Type
- Full-time
- Remote
- Hybrid
Salary/Compensations
- $63,750.00 - $75,000.00
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance programs
- Paid time away from work
- Unpaid time away from work
- Competitive pay
About the Company
- Cushman & Wakefield's Client Technology Solutions team provides technology-enabled solutions supporting increased operational efficiencies and enhanced occupant experiences.
- C&W offers a differentiated services model focused on cost-effective solutions, optimized operational processes, and extensive technical expertise.
- The C&W Technology Team of Project Managers, Business Analysts & Solution Consultants work closely with clients and stakeholders to identify opportunities to deliver value through technology.
- C&W provides an open, data-centric, technology ecosystem for short-term value and long-term flexibility.
- The company's curated technology ecosystem and platform address operational challenges and create enhanced experiences.
Equal Opportunity
- Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- Discrimination of any type will not be tolerated.
- In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.