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About the Role

This position provides administrative support to multiple programs, including the Dutchess County Family Education Program, Orange County Family Education Program, and Youth Services. It involves performing various program support activities and routine clerical work, interacting with internal staff, property management, and community members to provide information about services. The role requires enthusiastic support and communication of the agency's Mission and Statement of Values.

Responsibilities

Act as a knowledgeable resource for a specific program, independently performing associated work activities.
Adapt to changes in regulations and modify existing systems related to office paperwork processing.
Communicate with staff, vendors, and the public regarding program events and changes.
Monitor activity and oversee supply and equipment purchases within budgets.
Utilize software packages for word processing, spreadsheets, and database management.
Implement supervisory practices such as scheduling, organizing workflow, and problem-solving.
Operate office equipment accurately and efficiently.
Carry out daily program functions independently.
Assist in onboarding new staff and introduce office procedures and program processes.
Foster collaborative relationships with vendors, property managers, maintenance staff, and community partners.
Serve as a resource in the specialized program area for staff, clients, and community members.
Provide clerical support to the Dutchess and Orange Coordinators, Youth Services Social Worker, and Director of Family Programs.
Coordinate calendars and scheduling for the Director of Family Programs.
Handle reception tasks, including greeting and directing clients in person and over the phone.
Coordinate office equipment and furniture movement.
Manage maintenance needs, security system, leases, snow plowing, and printers.
Assist in coordinating IT needs, such as phones, computers, and printers.
Track and order office equipment, supplies, and program materials.
Schedule trainings, arrange travel accommodations, schedule client transportation, and maintain accurate transportation records.
Manage mail collection and distribution.
Assist in managing purchasing processes, such as completing purchase orders, petty cash and credit card consolidations.
Complete case filing for programs, such as client and program documentation in organized and effective manner.
Assist in completing outcome reports through data collection and organization.
Complete work and reporting functions in a timely manner.
Demonstrate problem-solving skills and strategic thinking.
Build relationships and work collaboratively with others.
Maintain computer literacy and possess strong communication skills.
Exhibit innovative thinking, sound judgment, and excellent time management.
Perform other duties as assigned.

Requirements

Associate’s degree and one (1) year of full-time general office work experience OR High school diploma or possession of a high school equivalency diploma and two years of full-time general and administrative office work experience.
Ability to frequently and efficiently travel to Agency locations across Dutchess, Ulster, and Orange counties.
Established cell phone with effective coverage for Dutchess, Ulster, and Orange Counties.
Must be authorized to work in the United States without work sponsorship.

Skills

Computer literacy
Strategic thinking
Organizational skills
Client focused
Time management
Communication skills
Innovative thinker and solution-oriented
Sound judgement

Location

Kingston, NY

Work Type

Mon-Fri, 9am-5pm, 35 hours per week

Experience Level

1 year of full-time general office work experience with an Associate's degree OR 2 years of full-time general and administrative office work experience with a High school diploma or equivalency.

Education Level

Associate's degree OR High school diploma or equivalency diploma

Salary/Compensations

$22.52 per hour

Benefits

Medical, dental, and vision coverage.
403(b) retirement plan with employer match up to 5%.
Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.
Group term life and long-term disability insurance.
Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
Supplemental insurance through Aflac.
Employee assistance program (EAP).
Pet insurance.

About the Company

To support people, strengthen families and nurture safer healthier communities.
Values: Compassion, Integrity, Hope, Diversity, Respect, Community, Justice, Quality.
Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

Equal Opportunity

Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.