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About the Role
The eGRC Product Owner I is responsible for ensuring a development team delivers stakeholder-focused product increments. This involves aligning with other Product Owners and senior management on product vision, maintaining a prioritized product backlog, managing delivery blockers, and assessing stakeholder feedback to maximize value and improve the product or delivery process.
Responsibilities
- Partners with senior management to support the delivery of a product vision.
- Create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value.
- Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence.
- Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience.
- Participates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate.
- Proactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes.
- Creates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized.
- Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria.
- Manages delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs.
- Proactively raises issues that impede the efficient delivery of customer-focused increments.
- Responsible for defect management and prioritization.
- Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journey.
- Ensures on-going strategic alignment with senior management, providing feedback as appropriate.
- Considers development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities.
- Understands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate.
- Leads the submission and discussion on the Quarterly Business Review, with respect to their product.
- Proactively manages business stakeholders to obtain inputs needed for product development in a timely manner.
- Monitors the regulatory environment and partner with the senior management to consider changes to product strategy as needed.
- Actively coordinates and engages in risk, quality and/or business testing management.
- Empowered to make product delivery decisions, escalating to senior management as appropriate.
- Actively communicates to business, technology and senior management regarding product changes and backlog priorities.
- Single point of escalation for development team, providing guidance and decisioning as needed.
- Works cohesively with peers to reinforce Agile processes.
- Compiles performance metrics and share with relevant stakeholders.
- Defines the OKRs in partnership with numerous stakeholders across the organization.
- Protects the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary.
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.
- Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest.
- Supports team development, track team performance metrics, and provides ongoing coaching and support.
- Provides thought leadership and / or industry knowledge for area of expertise in product area and participate in knowledge transfer within the team and business area / journey.
- Works cohesively with Scrum Master to reinforce Agile processes.
- Participates in personal performance management and development activities, including cross training within own team.
- Keeps others informed and up-to-date about the status / progress of delivery and / or all relevant or useful information related to day-to-day activities.
- Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
- Contributes to a fair, positive and equitable environment that supports a diverse workforce.
- Acts as a brand ambassador for the business area / journey and the bank, both internally and / or externally.
Requirements
- Undergraduate degree and / or product certificate
- 7+ years relevant experience
- 3-5 years Product Owner or Agile related delivery experience
- Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
- Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
- Experience in eGRC / Non-Financial Risk Product Management at a large Financial Institution or G-SIB, supporting one or more of the following programs: Issue Management, Incident / Event Management, RCSA, Business Continuity Management, Operational Resilience, Compliance Risk Assessment, Laws, Rules, Regulations Management / Regulatory Change Management, Policy Management, Monitoring and Testing, Product / Service Risk Management, AML Risk Assessment, Exam Management
Skills
- Product Owner
- Agile
- Scrum
- Agile principles
- Transparency
- Collaboration
- Engagement
- Product development
- Risk management
- Issue Management
- Incident / Event Management
- RCSA
- Business Continuity Management
- Operational Resilience
- Compliance Risk Assessment
- Laws, Rules, Regulations Management / Regulatory Change Management
- Policy Management
- Monitoring and Testing
- Product / Service Risk Management
- AML Risk Assessment
- Exam Management
Location
- New York, New York, United States of America
Work Type
- Onsite
Experience Level
- 7+ years relevant experience
- 3-5 years Product Owner or Agile related delivery experience
Education Level
- Undergraduate degree
- Product certificate
- Certified Scrum Product Owner (CSPO)
Salary/Compensations
- $91,000.00 - $145.600.00 USD
Benefits
- Growth opportunities
- Skill development
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
- Training programs
- Online learning platform
- Mentoring programs
About the Company
- TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
- More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
- TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.
- Together, we are reimagining what banking can be for our clients, colleagues and communities.
Equal Opportunity
- TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
- If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.