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About the Role
The Nurse Care Manager will work with primary care providers to deliver team-based care and manage the care and coordination of patients being treated for opioid use disorders through the Buprenorphine Treatment Program. This role is responsible for screening, assessment, medication induction, stabilization, and maintenance of care under the supervision of the primary care provider.
Responsibilities
- Support delivery of buprenorphine treatment, including engagement, assessment, intake, induction, stabilization, maintenance, and relapse prevention and care
- Manage patients under the guidance of the waivered prescriber with close clinical follow-up and ongoing communication
- Coordinate ongoing follow-up care, close telephone monitoring, relapse prevention and care, and support for patient self-management
- Ensure the initiative follows state and federal guidelines
- Collaborate with other care staff, including prescriber, social worker/counselors, psychiatrists, pharmacy, and specialty care providers
- Coordinate issues including obtaining medication history, prescription processing and refills, prior authorizations, insurance, concerns of diversion, safety, and behavioral health referrals
- Champion buprenorphine prescribing with the care team and the rest of the hospital
- Attend an initial NYC DOHMH eight-hour Nurse Care Management training
- Attend four (4) NYC DOHMH “booster trainings” per year on relevant topics
- Attend four (4) NYC DOHMH Buprenorphine in Primary Care learning communities per year on essential topics
- Collaborate with NYC DOHMH, including participating in NYC DOHMH-led evaluation
- Conducts initial visit including detailed opioid use history and education about the nature of opioid use disorder and the goals and expectations of treatment
- Consults with patient and primary care provider about treatment options and preferences; coordinates initiation of treatment plan
- Monitors patient closely for changes in severity of symptoms and medication side effects; educates patients about medications and medication side effects; encourages treatment adherence
- Uses behavioral activation techniques with patients as an adjunct to other treatments
- Documents all encounters according to organizational policies and procedures
- Monitors the outcomes of all interventions and achievement of outcome measurements
- Facilitates treatment referrals, as needed
- Completes relapse prevention plan with patients who are in remission
- Works with Director, Care Coordinator and practice’s performance improvement team
- Participates in Quality and Performance Improvement activities
- Other duties as assigned
Requirements
- Licensed and currently registered as a Professional Nurse in New York State required
- Minimum two (2) years of clinical experience with care/case management, populations with high poverty, chronic illness, and/or behavioral health issues; psychiatric and outpatient care setting, preferred
- Involves standing, walking, sitting, lifting and talking
- May include some repetitive motions
Skills
- Knowledge of community resources for older adults
- Ability to communicate effectively in English, both verbally and in writing
- Basic computer knowledge and word processing skills
- Effective written and verbal communication skills
- Demonstrated ability to establish rapport quickly with a wide range of people
- Demonstrated ability to work collaboratively with other members of a patient care team to achieve patient goals and meet patient needs
- Organized and detail oriented
- Effective critical thinking skills
- Ability to use verbal and nonverbal calming techniques to prevent crisis situations
Location
- New York State
Work Type
- Full-time
Experience Level
- Minimum two (2) years of clinical experience
Education Level
- High School Diploma or equivalency, required
- Bachelor's degree (BSN), preferred
Salary/Compensations
- The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and can be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., site, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About the Company
- One Brooklyn Health (OBH) is an equal opportunity employer.
Equal Opportunity
- it is our policy to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, marital status, military status, age, gender, sexual orientation, disability or handicap or other characteristics protected by applicable federal, state, or local laws.