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About the Role

ARA Diagnostic Imaging, a practice of Radiology Partners, is seeking to invest in people who deliver care every day. ARA combines a strong local presence in the Greater Austin, TX area with the support and resources of a leading national radiology organization, offering exceptional outpatient imaging and meaningful careers.

Responsibilities

Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude.
Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information.
Provides information regarding particular exams and procedures including prep information.
Prepares, processes, and maintains all confidential records on new and existing patients.
Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.

Requirements

High School Diploma or equivalent.
Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor.
Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others.
Must have excellent organizational skills and attention to detail.
Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Skills

Customer service
Interpersonal skills
Clear and tactful communication
Organizational skills
Attention to detail
Medical reception tasks
Clinic procedures
Medical terminology
Paperwork processing

Location

Austin, TX

Work Type

On-site
Full-time

Education Level

High School Diploma or equivalent

Benefits

Health and wellness coverage options
401(k) with employer offerings
Paid time off and paid holidays
Incentive and productivity programs (where eligible)
Family planning and telehealth benefits

About the Company

Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market.
As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care.
Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.

Equal Opportunity

Radiology Partners is an equal opportunity employer.
RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential.
We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall.
We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all.
Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
Radiology Partners participates in E-verify.