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About the Role
The Community Residence Aide (CRA) provides residents with the highest quality care within a therapeutic environment, responsible for a wide range of daily living and supportive tasks. The CRA adheres to all policies, procedures, and regulations set forth by the New York State Office of Mental Health and Acacia Network to ensure resident safety and program compliance.
Responsibilities
- Conduct intake assessment planning, service coordination, service provision, and discharge planning.
- Provide assertiveness and self-advocacy training designed to promote residents’ ability to make life changes and increase self-awareness.
- Assist residents with developing daily living skills.
- Ensure seamless coordination between the program and primary health and clinical care teams.
- Assist in record keeping, monitoring, storage, and supervision associated with the self-administration of medication.
- Manage incidents as needed while remaining calm and in compliance with the organization’s Incident Reporting Policy.
- Assist with all mental health projects to meet the goals and objectives established by, and in accordance with, company policies, contracts, and applicable laws and regulations.
- Assist with skill development activities to help clients gain and utilize the skills necessary to undertake employment or pursue educational opportunity.
- Assist in the development of social skills intended to diminish tendencies towards isolation and withdrawal.
- Maintain and develop work-related knowledge and skills through continuous learning activities, attendance at in-services and workshops, industry seminars and conferences, speaker series, etc.
- Provide services to address dressing, personal hygiene, grooming, selection and/or preparation of food, cleaning and washing clothes, maintenance of environment, budgeting, and money management.
- Ensure restorative services occur in a timely manner.
- Ensure compliant documentation in charts and all other programmatic areas.
- Perform other duties as assigned.
Requirements
- Associate Degree or higher required.
- Significant desire to work with people struggling with a mental illness and to help them improve their lives.
- Three (3) years of experience in Human Services or Behavioral Health preferred.
- Positive attitude with excellent customer service skills.
- Ability to work well within a team and to contribute positively.
- Excellent documentation skills, ability to meet deadlines, and follow protocol.
- Comfortable working in a culturally diverse environment.
Skills
- Assertiveness training
- Self-advocacy training
- Daily living skills assistance
- Medication administration supervision
- Incident management
- Documentation
- Customer service
Location
- New York City
Work Type
- Full-time
Experience Level
- 3 years preferred
Education Level
- Associate Degree or higher
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Generous paid time off
- Vacation days
- Paid holidays
About the Company
- For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond.
- One of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year.
- Programs serve individuals at every age and developmental level, from daycare programs to older adults centers.
- Extensive array of community-based services are fully integrated, bilingual, and culturally competent.
Equal Opportunity
- As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.