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About the Role

The Public Health AmeriCorps program at Ronald McDonald House New York (RMH-NY) is seeking Patient Navigators to build the infrastructure needed to advance health equity outcomes for underserved medically complex children and their families. Patient Navigators will assist RMH-NY in expanding access to wraparound services by identifying social risks, analyzing community services, and establishing a referral network.

Responsibilities

Defining health disparities and social determinants of health (SDoH)
Conducting social risk assessments, and developing tools for data collection and evaluation
Demonstrating cultural sensitivity and effective communication
Community canvassing and building strong partnerships
Linking community referrals to patients
Commit to a year of learning, serving, and growing while gaining hands-on experience within Social Determinants of Health and Community Building
Conduct social risk assessment and administer a survey to 200 respondents to identify SDoH impacting target communities
Conduct research and community canvassing to build knowledge and a list of recommended Community Based Organizations to provide SDoH services in target communities and present findings and recommendations
Identify supportive services such as mental health, housing, food assistance, and other assistance based on assessments and discussions with the surveyed population
Conduct outreach to selected agencies to establish referral relationships with RMH-NY for SDoH service provision
Establish shared goals, referral processes, engagement agreements and incentive structures between RMH-NY and other Community Based Organizations
Manages, organizes, and documents interactions and interventions as directed
Shadow Care Coordinators and the Head of Population Health & Healthcare Experience during their engagement with patients/givers, Community Based Organizations and Managed Care Organizations, and the care team, and participate in care team meetings
Participate in ongoing professional development, networking, and service learning opportunities as part of the RMH-NY organization

Requirements

High School Diploma equivalent required
Basic English language skills (encompassing reading, writing and verbal abilities)
Basic math/arithmetic skills
Basic computer skills required
Able to read, comprehend and act in accordance with established policies and procedures
Minimum of 1 year experience in care coordination, community health, social service, or medical practice preferred
Knowledge of Community Health Worker theory and practice to promote patient participation and engagement in self-care management

Skills

Even-temperament, emotional balance, empathy, compassion, and maturity
Mature/balanced approach to problem solving
Collaborate and partner across departments
Active, reflective listening
Clear, concise communication skills
Positive attitude
Dedication and commitment to wanting others to succeed in reaching their goals
Able to work within established standards under minimal on-site supervision
Experience in working with payer(s) and specifically Medicaid policies and programs
Knowledge of child access programs
Bilingual skills may be required
Valid driver’s license may be required

Location

New York

Work Type

Full-time
Part-time
Onsite
Some outdoor work may be required
Some local/day travel will be necessary
Some domestic travel may be required with overnight stays
Flexible schedule at times to meet the needs of the families
Some weekends and evening hours are necessary

Experience Level

Minimum of 1 year experience in care coordination, community health, social service, or medical practice preferred

Education Level

High School Diploma equivalent required
Associate's or Bachelor's degree in a human services or related field is a plus

Salary/Compensations

Full-Time (1700 hours per year) Annual Stipend: $25,384
Half-Time (900 hours per year) Annual Stipend: $13,483
Quarter-Time (450 hours per year) Annual Stipend: $7534.80

Benefits

Monthly living stipend
Education award upon successful completion of service
Health Coverage
Childcare assistance if eligible
Training
Eligible for full Healthcare package (medical, vision, dental)
Childcare Coverage is provided to full time, income-eligible members
Potential eligibility for forbearance on most federally-guaranteed student loans
Interest payments accrued during service may also be eligible for repayment by AmeriCorps
Trainings with Centers on Disease Control and Prevention

About the Company

Investing in yourself, and positively impacting the community.
AmeriCorps and the Centers for Disease Control and Prevention have joined forces to launch Public Health AmeriCorps.
The Public Health AmeriCorps program supports the recruitment, training, and development of the next generation of public health leaders who will be ready to respond to the nation’s public health needs.

Equal Opportunity

Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the role.