Sales Account Manager Eastern PA, Central NY
GENERAL ROBOTICS (a SIG SAUER Company) · NY, US
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About the Role
The Sales Account Manager will play a vital role in achieving and surpassing monthly and annual sales targets by identifying and qualifying new business opportunities within existing accounts and prospects in the identified region. This role requires a self-motivated individual with strong communication skills, the ability to relate to others personally, and build multi-level relationships with key decision-makers. A passion for the firearms industry is beneficial. The role involves working collaboratively within a team environment with various departments and external customers.
Responsibilities
- Identify and qualify new business opportunities within both prospective and existing accounts.
- Consistently achieve and exceed both territory visit targets and overall sales objectives on a monthly and annual basis.
- Perform an agreed-upon number of customer visits and calls based on channel.
- Support the development and on-going management of multi-level relationships with key customer-decision makers.
- Build and maintain mutually beneficial relationships with both direct and non-direct customers.
- Maintain annual customer contract process and monitor the adherence of the requirements.
- Identify non-direct customers that possess potential and interest in becoming a direct dealer.
- Support and coordinate the business review process with leadership.
- Conduct market research to understand customer needs and support the development of account plans and market strategies.
- Coordinate with Product Managers to optimize customer product offerings.
- Identify opportunities relating to market share for the business.
- Participate in research, development, and execution of short and long-range territory sales and ongoing marketing campaigns.
- Maintain up-to-date understanding of industry trends, technical developments, and government regulations that affect target markets.
- Obtain and maintain continuous knowledge of state compliance.
- Provide input into the development and implementation of promotional campaigns, technical presentations, and customer training.
- Meet budgetary requirements for assigned customer base.
- Utilize CRM tools to document activity and communicate pertinent data.
- Prepare accurate sales account reports and provide them to leadership.
- Serve as cross-functional liaison within SIG SAUER as it relates to customer, product, and service needs.
- Actively participate in identified projects and programs during the course of the lifecycle.
- Use analysis, creativity and collaboration to deliver a win-win solution for the customer and the business.
- Engages in continuous improvement projects and tasks.
- Miscellaneous duties as assigned.
- Participate in 5S workplace organizational activities and maintain the area in good working order through sustainment activities.
- Must follow all required Safety and ISO procedures.
Requirements
- Bachelor's Degree in Business, Sales or related field; or equivalent combination of education and experience.
- 3-5 years of previous experience in a sales account management, or business development role.
- Experience contributing to or developing account plans and market strategies.
- Ability to quickly learn and communicate product features, benefits, and technical specifications.
- Excellent customer service and sales support skills.
- Adept at managing multiple accounts and stakeholders.
- Inquiries will be addressed in a timely manner but no more than 24 hours from receipt.
- Ability to develop long-lasting relationships that will establish a strong customer base, leading to a track record of achieving and exceeding sales targets.
- Utilize Palantir to identify trends, areas of opportunity, and develop actionable strategies.
- Possess skillset to use available data, find similarities within the field, and implement action plans.
- Proficient in Word, Excel, and PowerPoint.
- Experienced in utilizing various CRM tools.
- Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form.
- Skilled in preparing and delivering impactful sales presentations, proposals, and product demonstrations.
- Work effectively with cross-functional teams, encouraging cooperation and a positive goal-oriented attitude.
- Balance strategic planning and daily execution to consistently meet sales goals while maintaining strong customer relationships.
- Valid driver's license is required.
- Must wear required Personal Protective Equipment (PPE) where required.
- Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates.
Skills
- Communication skills
- Relationship building
- Sales
- Business development
- Account management
- Customer service
- Sales support
- Palantir
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- CRM tools
- Sales presentations
- Cross-functional team collaboration
- Strategic planning
- Market research
- Product knowledge
- Technical specifications
- 5S workplace organization
Location
- Eastern PA
- Central NY
Work Type
- Exempt
Experience Level
- 3-5 years
Education Level
- Bachelor's Degree in Business, Sales or related field; or equivalent combination of education and experience.
About the Company
- SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training.
- For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision.
- SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens.
- SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy.
- Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities.
- SIG SAUER is certified a Great Place to Work™.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.