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About the Role

Join Cornell Retail Services for a seasonal opportunity to be part of an engaging, customer-focused environment at the heart of campus life. The Cornell Store is seeking enthusiastic, dependable team members to help support our busy retail season. This is a seasonal position designed to provide additional support during high-volume retail periods.

Responsibilities

• Welcome customers and guests with a friendly attitude, actively assist them, provide product information and guidance, and ensure every customer enjoys a high-quality experience.
• Operate cash registers, assist customers with checkout, and follow proper cash handling procedures.
• Receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and occasionally handle seasonal or perishable goods.
• Support both digital and in-store shopping experiences by assisting with customer inquiries and providing timely, helpful responses.

Requirements

• Create a positive customer experience by building relationships, sharing product knowledge, and providing thoughtful solutions.
• Greet and welcome customers warmly into the department.
• Work collaboratively and effectively as part of a team.
• Be reliable, punctual, and flexible with your schedule based on business needs.
• Communicate professionally with customers and team members.
• Pleasant and approachable personality with strong customer service skills.
• Comfortable using computers and retail systems.
• Excellent oral and written communication skills.
• Ability to occasionally climb ladders.
• Ability to lift or move up to 50 pounds when needed.
• Ability to stand for extended periods.
• Previous retail or customer service experience is preferred, but not required as training is provided.
• Cornell students are not eligible to apply for this position.

Skills

• Customer service
• Cash handling
• Inventory management
• Communication

Location

• Onsite

Work Type

• Seasonal
• Part-time
• Temporary

Experience Level

• Entry Level

Salary/Compensations

• $17.00/hour

Benefits

• Non-benefits eligible

About the Company

• The Cornell Store is a central hub of campus life and a recognized leader in collegiate retail innovation. Serving students, faculty, staff, alumni, and visitors, we pride ourselves on exceptional customer service, teamwork, and a supportive workplace culture.

Equal Opportunity

• Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or be subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
• Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.