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About the Role

A F&B Counter Server plays an important role in creating a great experience for our guests in Food & Beverage at Burgers of Madison County. In this role, you’ll deliver friendly and attentive service, keep the outlet clean and organized, operate the cash register, and serve food and beverages with a smile. You’ll also be knowledgeable about our menu and any current promotions, so you can help guests make the best choices.

Responsibilities

Demonstrates exceptional guest service skills when selling F&B items to either guests or employees and informs guests of casino facilities and their location.
Continually operates cash register or cash bank and accepts payment for F&B product(s) ensuring accuracy when making change.
Is always extremely responsive to guest’s questions regarding food items, prices, methods of preparation, items on sale and availability of various F&B products. Continually up-sells F&B products offered.
Always ensures that assigned area is kept orderly and continually cleans and sanitizes counter in designated areas, as well as assisting in the dining area as needed.

Requirements

Excellent interpersonal communication skills, and the ability to speak English.
Previous Food & Beverage experience a plus.
The ability to ring in orders, count money, make correct change, and settle checks on the Point of sale system
Ability to stand/walk for long periods of time and lift up to 41 - 50 pounds.

Skills

Guest service
Cash handling
Menu knowledge
Sales
Cleaning
Sanitation
Interpersonal communication
Point of sale system operation

Location

Burgers of Madison County

Work Type

Day shifts
Swing shifts
Flexible scheduling

Experience Level

Entry Level

Salary/Compensations

$17.50/hr

Benefits

Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
Comprehensive medical, dental, and vision plans
401(k)
Life insurance
Paid holidays
Team member assistance programs
Wellness programs
Onsite medical center
Training programs
Complimentary shuttles

About the Company

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino Hotel, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
We are committed to the well-being and professional growth of our team members.
We focus on delivering exceptional experiences for both our guests and staff.