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About the Role

Provides support, advice, and problem-solving in human resources (HR) functional areas including talent acquisition, compensation, and records management. This role offers opportunities to learn, contribute, and make an impact while delivering outstanding service to candidates, employees, and department leaders.

Responsibilities

Assists in implementing, administering, and evaluating HR programs.
Assists in developing and implementing systems, policies, procedures, strategies, and process workflows for use within departments.
Provides information to employees in assigned area(s) of responsibility and conducts basic research and makes appropriate recommendations based on findings.
Provides advice and counsel to management and other employee groups related to compliance with and the communication, interpretation, and implementation of City personnel policies and other relevant employment laws and regulations.
Assists in solving HR problems, creating best practices, making recommendations, and monitoring implementation of agreed-upon actions until the problem has been resolved.
Researches information as requested and/or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software.
Assists in the analysis of morale indicators such as but not limited to surveys, turnover, and grievances; and presents recommendations within the area of specialization for corrective action when needed.
Collaborates and participates on teams with HR and other stakeholders.
May provide leadership, work assignments, evaluation, training, and guidance to others.

Requirements

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus two (2) years of related HR experience.
Any combination of education and/or experience may be substituted for the minimum qualifications.
Criminal background check may be required.
Valid Texas Class C Driver’s License or the ability to obtain one by hire date.
External new hires must meet the City’s Driver Record Evaluation (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).
If the position requires travel, you must meet City of Austin's Driver Record Evaluation (DRE) requisite standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.
Employees in Critical or Essential roles are required to report to work during emergencies or when operations are modified.
Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.
Incomplete applications will not be considered.
A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.
List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions.
Do not use statements such as “see resume” or “see LinkedIn profile.”
Resumes will not substitute for a complete application and will not be used to determine qualifications or salary.
All responses to supplemental questions must be supported by information in your application.
No changes will be accepted after the job posting closes.
We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees).
Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran’s preference) may be requested directly from the issuing institution or accrediting authority.
Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body.
Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications.
A formal and official verification process will be required before the offer extension step if you are selected for the offer.

Skills

Knowledge of assigned HR area.
Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
Knowledge of City practices, policies, and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to handle hostility, conflict, and uncertain situations.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to develop and maintain current knowledge in the assigned HR areas.
Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR.
Ability to establish and maintain good working relationships with other City employees and the public.
Experience completing criminal background and reference checks.
Experience supporting recruitment activities, including developing interview questions and selection materials.
Experience processing compensation actions such as reclassifications, stipends, and employee allowances.
Experience maintaining confidential personnel records in compliance with records retention requirements.

Location

411 Chicon St, Austin, TX 78702

Work Type

Full-time
Non-exempt

Experience Level

Two (2) years of related HR experience

Education Level

Associate degree from an accredited college or university with major coursework in a related field

Salary/Compensations

$26.10-$30.80

Benefits

Generous leave
Work-life balance programs
Extensive benefits
City of Austin Employees' Retirement System
Access to public transit
Bike-friendly infrastructure
Wellness programs
On-site fitness centers
Mental health support
Professional development
Leadership opportunities

About the Company

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.