Head of Business Operations & Transformation at Adelphi Group | GB | Rezi

Head of Business Operations & Transformation at Adelphi Group

Head of Business Operations & Transformation

Adelphi Group · GB

Today

Head of Business Operations & Transformation

Adelphi Group · GB

a day ago
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About the Role

Join OMD EMEA HQ in a leadership role focused on operational excellence, transformation, and AI enablement across the region. This role involves leading initiatives to improve team workflows, address operational challenges, and enhance client delivery and business performance.

Responsibilities

  • Oversee major onboarding, offboarding, and transformation programs.
  • Drive operational improvements across markets.
  • Strengthen the journey from new business win to successful delivery.
  • Identify opportunities to leverage AI, automation, and innovative workflows to improve efficiency and effectiveness.
  • Shape the future operating model of OMD EMEA HQ.
  • Drive meaningful change across important clients and programs.

Requirements

  • Senior operational leader with experience in transformation, client operations, or program leadership.
  • Experience in a complex, matrixed environment.
  • Comfortable navigating ambiguity.
  • Skilled in influencing senior stakeholders.
  • Ability to translate strategic challenges into practical, scalable solutions.

Skills

  • AI enablement
  • Operational excellence
  • Transformation
  • Client operations
  • Program leadership
  • Process improvement
  • Workflow innovation

Location

  • London

Work Type

  • Hybrid

Experience Level

  • Senior

About the Company

  • Omnicom is committed to hiring and developing exceptional talent.
  • We focus on developing inclusive teams that can bring the best solutions.
  • We believe that celebrating differences makes us stronger together.

Equal Opportunity

  • Omnicom is committed to hiring and developing exceptional talent.
  • We focus on developing inclusive teams that can bring the best solutions.
  • We believe that celebrating differences makes us stronger together.