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About the Role

The Senior Director, Technical Assistance & Innovation is responsible for the design, coordination, delivery, quality assurance, and performance management of all technical assistance delivered through the Hub. This role ensures the capacity building needs of MicroBuild Fund 2 investees are met and serves as the primary operational bridge between the Hub and the Housing Finance Systems team. The position drives innovation in technical assistance delivery to achieve efficient and effective results at institutional and systems levels.

Responsibilities

Develop and implement the Hub's technical assistance strategy and tools.
Manage the overall technical assistance portfolio and annual workplan.
Align technical assistance priorities with annual Fund pipeline plans and emerging institutional needs.
Oversee the full lifecycle of technical assistance engagements, from identification and design through implementation and close-out.
Manage technical assistance budgets, timelines, risks, resource requirements, and performance expectations.
Ensure technical assistance resources are allocated efficiently across institutions and markets.
Monitor portfolio performance and recommend adjustments based on evolving needs, lessons learned, and Fund priorities.
Build and manage a network of consultants, advisors, and implementation partners.
Coordinate internal and external technical resources to support delivery of high-quality services.
Support development of scopes of work, procurement processes, and engagement strategies.
Oversee consultant performance and quality of deliverables.
Support contracting, budgeting, and resource planning related to technical assistance delivery.
Drive continuous improvement of the Hub's technical assistance and innovation approaches.
Contribute to annual country housing finance analyses and learning products.
Support evaluation and documentation of innovative approaches and solutions.
Contribute technical expertise to joint Hub-TCIS innovation and market development initiatives.
Support development of learning papers, case studies, toolkits, conference presentations, and thought leadership materials.
Promote application of lessons learned across the technical assistance portfolio.
Work closely with the Research and Learning (MEARL) Manager to establish and monitor technical assistance performance indicators.
Track institutional, portfolio-level, and market-level outcomes resulting from technical assistance delivery.
Evaluate effectiveness, scalability, and impact of technical assistance and innovation interventions.
Contribute to annual reporting and Fund reporting processes.
Provide analysis of program and service effectiveness, lessons learned, institutional outcomes, and portfolio trends.
Support evidence-based decision making regarding future technical assistance and innovation investments and priorities.
Contribute information and analysis required for Board reporting, annual reports, stakeholder communications, and Fund reporting requirements.
Collaborate with TCIS and other stakeholders to conceptualize, design, and implement pilots focused on innovations in housing finance.
Partner with TCIS, financial institutions, external partners, and other HFHI stakeholders to co-create solutions that address emerging market needs and opportunities.
Coordinate engagement with external partners to support innovation initiatives and pilot implementation.

Requirements

Bachelor's degree in Finance, Economics, Business Administration, International Development, Public Policy, Housing, or a related field required.
Minimum 12 years of progressively responsible experience providing technical assistance and capacity-building support to financial institutions in emerging and developing markets.
Demonstrated expertise in assessing institutional capacity; designing and delivering technical assistance programs that strengthen housing finance and lending operations, design new products; and building relationships with financial institution partners across regions.
Experience working in developing and emerging economies, with a proven ability to build and manage relationships with people and organizations across cultures.
Proven track record managing multi-country technical assistance portfolios, including strategy development, work planning, budgeting, implementation oversight, quality assurance, and performance improvement.
Experience working directly with financial institutions to assess organizational capacity, identify performance gaps, and implement operational, financial, product, and risk management improvements.
Experience facilitating collaboration across cross-functional teams, including program, finance, legal, compliance, monitoring and evaluation, MEARL and communications.

Location

Washington, DC
Nairobi, Kenya
London, United Kingdom
San Jose, Costa Rica

Work Type

Hybrid
Remote
International Travel (up to 40%)

Experience Level

Senior
12+ years of experience

Education Level

Bachelor's degree

Salary/Compensations

$128,600.00 USD - $191,300 USD / Annual

Benefits

Vacation leave
Sick leave
Personal days
Health insurance options
Retirement plan contributions
Life insurance

About the Company

Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia.
Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope.
Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves.
Habitat seeks individuals who have a willingness to affirm these principles and values.
At Habitat for Humanity International, we are compelled by our Koinonia roots to put God’s love for all into action and pursue housing equity and opportunity by bringing all people together to build community and drive impact.
We strive to build a culture rooted in learning, accountability and trust, attracting and retaining mission-driven talent reflective of the global communities we serve.

Equal Opportunity

As an equal opportunity employer, we realize our success depends on courageously committing to being a workplace where all staff feel safe, welcome, visible, respected, supported and valued, and building a workforce that reflects a variety of lived experiences, backgrounds and perspectives, in which every person experiences dignity and respect.
Habitat for Humanity International is an E-Verify employer.