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About the Role

The HR AI Solutions Analyst - Workday will help build the next generation of Voya’s People Systems, utilizing Workday as the core system of record and leveraging AI agents, Workday Extend, low-code solutions, and intelligent automation. This role combines hands-on Workday configuration with AI and agent development, workflow automation, solution engineering, and product-oriented delivery to evolve traditional HR technology support into a proactive model focused on intelligent experiences, scalable automation, and measurable business outcomes. The analyst will partner with HR stakeholders, People Systems, technology teams, and business leaders to simplify processes, improve employee and manager experiences, and deliver scalable solutions across the employee lifecycle.

Responsibilities

Design, build, test, deploy, and support AI-enabled solutions for HR processes and employee experiences.
Build and tune Workday-native agents and intelligent experiences within Workday security and business processes.
Develop solutions using Workday Extend, Workday Build, Developer Agent, and other Workday platform capabilities.
Support agent orchestration, knowledge retrieval, workflow execution, monitoring, and ongoing optimization.
Help establish reusable patterns, standards, inventory, and governance for HR agents and AI-enabled solutions.
Evaluate the best fit between Workday-native agents, Microsoft Copilot, or other enterprise technologies based on business needs.
Configure and support Workday across areas such as Core HCM, Performance, Recruiting, Learning, Talent, Reporting, or related capabilities.
Translate business needs into scalable Workday configurations and platform solutions.
Support Workday releases, testing, production deployments, security considerations, and change initiatives.
Leverage APIs, integrations, data services, and Workday orchestration capabilities to connect processes and enable intelligent automation.
Partner across functional and technical teams to ensure solutions are supportable, secure, and aligned with enterprise standards.
Analyze HR processes to identify opportunities for simplification, automation, or redesign.
Design end-to-end digital workflows across the employee lifecycle.
Reduce manual activities through agents, low-code solutions, workflow orchestration, and automation.
Help transition operational work toward agent-assisted processing, proactive monitoring, and exception-based support.
Use data and process insights to continuously improve employee, manager, and HR experiences.
Partner with business stakeholders to define requirements, priorities, roadmaps, and expected outcomes.
Facilitate discovery sessions and solution design workshops.
Lead assigned solutions from concept and prototype through testing, deployment, adoption, and ongoing optimization.
Document solutions for maintainability and support.
Measure adoption, effectiveness, efficiency gains, and business value after implementation.
Support AI governance, security, privacy, risk, and compliance requirements.
Ensure solutions respect Workday and enterprise security models.
Participate in reviews and approvals for new AI capabilities.
Monitor deployed agents and automations for quality, usage, exceptions, and improvement opportunities.

Requirements

5+ years of experience supporting HR technology, Workday, or enterprise business applications.
Hands-on experience gathering requirements, configuring systems, and delivering technology solutions.
Experience with HR business processes and translating business needs into scalable solutions.
Experience leading projects, workstreams, or solution delivery from requirements through production.
Strong analytical, problem-solving, documentation, and stakeholder-partnership skills.
Ability and interest to learn emerging AI, low-code, and Workday platform capabilities quickly.

Skills

Workday configuration
AI agent development
Workflow automation
Solution engineering
Product-oriented delivery
Workday Extend
Workday Build
Developer Agent
Microsoft Copilot Studio
Power Automate
Power Apps
APIs
Integrations
Data services
Enterprise architecture

Experience Level

5+ years of experience

Salary/Compensations

$100,070 - $157,470 USD

Benefits

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year

About the Company

Together we fight for everyone’s opportunity for a better financial future.
We believe every individual and every community deserves access to financial opportunities.
We are determined to support both individuals and communities in reaching a better financial future.
Voya believes in being bold and committed to action.
We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued.
We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work.
Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Equal Opportunity

Voya Financial is an equal-opportunity employer.
Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Voya is committed to the inclusion of all qualified individuals.
As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.