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About the Role

The CashPro Payments Product Manager, Vice President will shape and deliver the next generation of digital payment capabilities for Bank of America's award-winning, industry-leading digital banking platform, CashPro. This role requires a holistic, end-to-end view of payments, combining strong product and payments knowledge with an execution mindset and global perspective.

Responsibilities

Lead complex payment initiatives from strategy through execution, implementation and commercialization.
Provide end-to-end product management across digital payment capabilities, balancing client needs, business priorities, market developments, risk, operational considerations and technology requirements.
Develop strong knowledge of global payment types, digital experiences and connectivity models.
Maintain a 360-degree view of product delivery, anticipating dependencies and readiness requirements across various stakeholder groups.
Partner globally to define payment solutions, negotiate and document scope and requirements, and drive decisions.
Lead the product response to regulatory, clearing-system, network and industry mandates.
Partner closely with Technology, providing business and product context to develop scalable solutions.
Navigate details and complexity while distilling issues into clear implications, options and decision points for senior management.
Apply a systems-thinking mindset to understand upstream and downstream impacts.
Proactively identify barriers, risks and unresolved dependencies, and drive issues toward resolution.
Drive operational excellence and client-experience improvements.
Develop and communicate compelling product narratives, including strategies, business cases, roadmap priorities, client communications and executive presentations.
Represent CashPro Payments credibly with clients, Sales, senior leaders, Technology, Operations and other internal and external stakeholders.
Monitor developments across the payments and technology landscape and assess their implications for clients and the product roadmap.
Contribute to a culture of strong risk management, intellectual curiosity, constructive challenge and accountability.
Support the development of teammates by sharing knowledge and encouraging critical thinking.

Requirements

10-15 years of relevant professional experience, with significant experience in product management, product development, payments, transaction banking, treasury services, digital financial services or a related discipline.
Demonstrated success leading complex, highly visible, cross-functional initiatives from strategy and concept through delivery, commercialization and ongoing product management.
Strong understanding of end-to-end product management, including strategy, requirements, roadmap prioritization, solution development, implementation, launch and ongoing product management.
Experience working across functions such as Technology, Sales, Implementation, Operations, Servicing, Risk and Communications to deliver client-facing capabilities.
Proven ability to operate successfully in a fast-paced, highly matrixed and globally distributed environment, while adapting to changing priorities.
Demonstrated ability to act independently and drive execution while exercising sound judgment.
Strong critical-thinking and problem-solving skills.
Ability to work through details and complexity while distilling issues into high-level simplicity for senior management.
Strong systems-thinking capabilities and ability to anticipate upstream and downstream impacts.
Excellent written and verbal communication skills.
Strong presentation and public-speaking skills.
Demonstrated ability to influence and drive outcomes without direct authority.
Intellectually curious, confident and motivated by learning, continuous improvement and constructive challenge of the status quo.
Ability and willingness to roll up one’s sleeves and develop subject-matter expertise.

Skills

Global payments (ACH, wire/high-value payments, cross-border payments, real-time/instant payments)
Corporate digital banking experiences and connectivity (online banking, host-to-host/file-based connectivity, APIs)
ISO 20022, payment messaging standards
Corporate payment file formats and connectivity standards (XML, ERP/TMS-to-bank integration)
Corporate treasury technology ecosystem
Regulatory, clearing-system, network or industry mandates translation
API-based payment initiation, reporting and digital banking services
Global payment practices, clearing infrastructures, regulations and client requirements
Treasury Management and the needs of large corporate and institutional clients
Client engagement and voice-of-client feedback translation
Agile product-development methodologies
Market awareness, competitive intelligence, fintech developments and emerging payments technologies
Emerging technologies (artificial intelligence, automation)
Business cases, product strategies, roadmaps, executive presentations and client communications development
Data analysis for product performance, adoption and success measurement

Location

US - IL - Chicago
US - NY - New York

Work Type

In-office culture
Full-time

Experience Level

Vice President
10-15 years of relevant professional experience

Salary/Compensations

$125,000.00 - $154,600.00 annualized salary

Benefits

Industry-leading benefits
Access to paid time off
Resources and support
Discretionary incentive eligible
Eligible for annual discretionary award based on performance

About the Company

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection.
We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day.
We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
We value the unique perspectives individuals bring from all backgrounds and career paths.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.