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About the Role
Design, develop, and operationalize an end-to-end Technology Portfolio Business Continuity capability to prepare for, respond to, and recover from disruptions to technology services.
Responsibilities
- Develop the lifecycle of the Technology Portfolio BCP and supporting BIAs, aligned to ISO 22301:2019 and the NIST CSF 2.0 Respond & Recover functions.
- Design and deliver our annual exercise program, including at least one recovery exercise for Tier 1 systems and tabletop scenarios (including cyber-driven disruption).
- Maintain updated BCP/BIAs and ensure plans reflect current ownership, applications and dependencies.
- Lead third-party BCP assurance across critical vendors (ServiceNow, Microsoft, 8x8, AlayaCare, Workday, key infra and SOC partners).
- Provide assurance evidence and reporting to IT Execs and internal/external auditors.
- Build resilience capability through training, induction and exercise debriefs.
Requirements
- 5+ years' experience in business continuity and operational resilience in complex, multi-site organisations.
- Demonstrated experience leading BIAs, BCP development, scenario testing and crisis exercises, with practical experience developing disaster recovery runbooks and working with technical teams to validate recovery against agreed recovery time objectives (RTOs) and recovery point objectives (RPOs).
- Strong working knowledge of ISO 22301, NIST CSF 2.0, and integration between BC, DR, IR and Crisis Management.
- Ability to interpret application and infrastructure architectures and map dependencies across identity, networks, data, integrations and third-party services, using service catalogue and Configuration Management Database (CMDB) information to identify recovery sequencing and single points of failure.
- Experience embedding continuity into change initiatives, vendor management and third-party risk programs.
- Working knowledge of backup and restoration, replication and failover approaches, including immutable or isolated backups, with the ability to assess recovery evidence and challenge whether infrastructure, cloud and SaaS recovery arrangements meet business requirements.
- Confident communicator able to engage frontline teams through to ELT and Board.
- Tertiary qualifications in IT, Risk, Business or related discipline.
- Experience using business continuity or IT service management tooling to maintain recovery plans, dependencies and assurance evidence.
- Ability to automate workflows, integrate data and produce resilience reporting using low-code tools, APIs or scripting; practical experience in one or more of these approaches is highly desirable.
- Comfortable in fast-paced, change-heavy environments — pragmatic, action-oriented, and accountable.
- Must undertake a national police history check, qualifications, and referee checks.
- Must have a clearance to work with children/vulnerable people.
Skills
- Business Continuity
- Operational Resilience
- ISO 22301
- NIST CSF 2.0
- Disaster Recovery
- Crisis Management
- IT Architecture
- Vendor Management
- Third-Party Risk Management
- Backup and Restoration
- Replication
- Failover
- Automation
- AI-assisted tooling
- Low-code tools
- APIs
- Scripting
Location
- Sydney, NSW 2000
Work Type
- 12-month Max Term Contract
- Work from Home Options
Experience Level
- 5+ years' experience in business continuity and operational resilience
Education Level
- Tertiary qualifications in IT, Risk, Business or related discipline
- Highly desirable: MBCI/CBCI, ISO 22301 Lead Implementer, CBCP (DRII), CISM, CRISC or ITIL v4
Salary/Compensations
- $140,000 + Super + NFP Salary Packaging Benefits
Benefits
- Not-for-profit salary packaging, reducing your tax
- Free external, confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
About the Company
- Mission Australia is determined to end homelessness and ensure people in need can thrive.
- United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country.
- Together we’re building hope and possibility for all.
Equal Opportunity
- We are committed to creating a diverse and inclusive working environment.
- We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
- So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
- We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.