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About the Role
Nationwide's Property and Casualty team is seeking a Claims Consultant to analyze, manage, and resolve insurance coverage and claims for high complexity and severity cases. This role involves settling litigated and non-litigated claims, with significant authority and minimal direction, supporting management liability and specialty lines of business.
Responsibilities
- Investigates and evaluates coverage, liability, and damages to set claim strategy, settlement, and file reserves.
- Provides timely claim evaluations to manage reserves in compliance with company standards.
- Delivers outstanding customer service through effective interactions with insured, agents, and legal counsel.
- Provides feedback on claim trends and development.
- Offers input to underwriters on insureds' claim experience.
- Assists in developing, coaching, training, and mentoring team members.
- Maintains current knowledge of insurance, regulations, court decisions, and policy changes.
- Contributes to a collaborative environment by demonstrating teamwork, motivation, and positive behavior.
- Acts as a subject matter authority in a particular line of business or risk.
- May perform other responsibilities as assigned.
Requirements
- Associates must acquire required Federal and/or state licenses/registrations within the designated time period.
- Demonstrated experience handling higher severity and/or complex claims and litigation required.
- Proven experience analyzing and handling complex coverage issues.
- Regularly and consistently demonstrates the Nationwide Values.
- A valid credit check and/or background check will be required.
Skills
- Keen legal mind
- Claims handling
- Evaluating coverage, liability, and damages
- Negotiating claims
- Collaboration
- Providing insight on claims and policy wording
- Relationship management
- In-depth knowledge of the insurance industry, claims, and the legal/regulatory environment
- Evaluating, analyzing, and interpreting information
- Expertise in particular line of business
- Excellent analytical skills
- Excellent written and verbal communication skills
- Ability to multi-task
- Excellent time management and organizational skills
- Ability to work independently
- Ability to effectively and efficiently manage all responsibilities
- Ability to direct attorneys in claims and litigation management
- Ability to effectively present information to senior leaders, claimants, and customers
Location
- Normal office environment
Work Type
- Exempt
- Full-time
Experience Level
- More than five years of experience
Education Level
- College degree preferred
- Juris Doctorate desired
Salary/Compensations
- $108,000.00-$200,000.00
- $108,000.00 - $162,000.00
Benefits
- Medical/dental/vision
- Life insurance
- Short and long term disability coverage
- Paid time off (minimum 18 days per year)
- Nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
About the Company
- Nationwide is a Fortune 100 company with nearly $70 billion in annual sales.
- At Nationwide®, 'on your side' goes beyond just words.
- Customers and partners are at the center of everything we do.
Equal Opportunity
- Nationwide is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged.
- Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.