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About the Role
The AVP, Legal Business Management & Operations leads a multi-functional team responsible for the day-to-day management and execution of key global Legal Operations services, including business management, strategic initiatives, portfolio coordination, vendor management, communications, learning and development, and colleague experience programs. This role translates strategic priorities into operational plans, provides integrated leadership across Legal Operations functions, and helps ensure efficient, effective, and well-governed support for the Legal team.
Responsibilities
- Lead, oversee, and provide leadership to a centralized Legal Operations and Business Management function, integrating operations, portfolio management, governance, colleague experience, project delivery, and vendor management across the global Legal function.
- Act as a strategic advisor to the VP & Head of, Global Legal Operations, influencing operating model, priorities, and execution approach.
- Lead strategic planning and business performance management to translate strategic priorities into operational plans, governance frameworks, resource plans, and measurable outcomes.
- Accountable for end-to-end operational effectiveness, including business operations support and internal service delivery.
- Lead the Legal colleague experience strategy and oversee global programs including communications, onboarding, learning and development, engagement initiatives, workforce planning and professional development.
- Own portfolio/program governance, ensuring disciplined execution of strategic initiatives, projects, and change programs.
- Oversee vendor and external counsel management interface, including performance, cost management, and alignment with enterprise procurement standards.
- Drive operational design and continuous improvement, simplifying/standardizing processes, reducing duplication, and improving speed to decision.
- Establish and evolve a scalable operating model to support Legal transformation, growth, and regulatory complexity.
Requirements
- Undergraduate degree required.
- 10+ years experience in Business Management, Operations, Strategy, or Governance roles.
- Experience operating in complex, highly regulated environments (financial services preferred).
- Deep knowledge of governance, risk, and control frameworks.
- Strong strategic planning, financial management, and executive reporting capabilities.
- Demonstrated ability to lead large, multi-functional teams and enterprise initiatives.
- Experience in Legal, professional services, or corporate functional environments is an asset.
Location
- Toronto, Ontario, Canada
Work Type
- Full-time
Experience Level
- 10+ years
Education Level
- Undergraduate degree
Salary/Compensations
- $155,000 - $215,000 CAD
Benefits
- Growth opportunities and skill development
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Training programs
- Online learning platform
- Mentoring programs
About the Company
- TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
- More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
- TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.
- Together, we are reimagining what banking can be for our clients, colleagues and communities.
Equal Opportunity
- We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
- Here at TD, we hire and develop the best.