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About the Role
The Senior Business Analyst, Direct Investing, leads the analysis, documentation, and management of business requirements for initiatives impacting TD’s Direct Investing Easy Trade platform and related applications. This role serves as a subject matter expert in the Direct Investing space, focusing on the Next Gen client, and implements solutions aligned with business strategy, customer experience goals, and TD’s risk appetite. As a core member of the Journey's team, the Senior Business Analyst collaborates with stakeholders across product, technology, operations, risk, and change management, leveraging agile practices and adaptability to various delivery methodologies throughout the initiative lifecycle.
Responsibilities
- Lead the elicitation, analysis, documentation, validation, and management of business requirements using a variety of techniques to gain stakeholder alignment and consensus
- Navigate and manage multiple Business stakeholders throughout completion of project
- Lead Business stakeholder workshops to understand current state and determine target state
- Own and maintain end-to-end traceability of business requirements throughout the initiative lifecycle, all the way to sign-off
- Act as the subject matter expert for Direct Investing initiatives, leveraging deep domain, product, and systems knowledge to drive business value
- Analyze and document current-state business processes and support stakeholders in designing future-state solutions
- Develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
- Provide recommendations and direction grounded in end-to-end customer and employee experience considerations
- Ensure all work complies with applicable regulatory requirements, internal controls, delivery frameworks, and TD standards
- Stay current on emerging industry trends, tools, and business analysis best practices
- Partner with Change Management teams to identify stakeholder impacts and support adoption, operational readiness, and transition planning
- Communicate effectively with diverse stakeholder groups to ensure alignment on scope, priorities, timelines, and outcomes
- Lead cross-functional discussions, resolve conflicts, and manage stakeholder concerns with a focus on timely and effective resolution
- Promote innovation by identifying opportunities for process, product, and delivery improvements
- Apply strong analytical and critical-thinking skills to assess business problems, solution options, and impacts in alignment with TD’s risk appetite
- Provide thought leadership, mentorship, and knowledge transfer within the team and broader business
Requirements
- Undergraduate degree in business, technology, finance, or related discipline
- 3-5 years of relevant business and/or analyst experience
- Experience in Wealth Management and/or Direct Investing platforms is a strong asset
- Demonstrated experience working in agile delivery environments, and adaptable to other delivery methodologies
Skills
- Direct Investing Easy Trade platform
- Next Gen client focus
- Agile practices
- Business analysis
- Stakeholder management
- Process analysis
- Reporting and analysis
- Risk appetite alignment
- Customer and employee experience considerations
- Regulatory compliance
- Change management
- Communication
- Conflict resolution
- Innovation
- Analytical skills
- Critical-thinking skills
- Thought leadership
- Mentorship
- Knowledge transfer
Location
- Toronto, Ontario, Canada
Work Type
- Onsite (4 days per week)
Experience Level
- 3-5 years
- Senior
Education Level
- Undergraduate degree in business, technology, finance, or related discipline
Salary/Compensations
- 81,600 - 115,200 CAD
Benefits
- Growth opportunities
- Skill development
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Training programs
- Online learning platform
- Mentoring programs
About the Company
- TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- TD strives to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
- Over 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
- TD is deeply committed to being a leader in client experience.
- TD believes that all colleagues, no matter where they work, are client facing.
- Together, TD is reimagining what banking can be for clients, colleagues and communities.
Equal Opportunity
- TD is committed to providing fair and equitable compensation opportunities to all colleagues.
- We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
- Here at TD, we hire and develop the best.
- Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.