Patient Communications Operator at OneOncology | NY, US | Rezi

Patient Communications Operator at OneOncology

Patient Communications Operator

OneOncology · NY, US

Today

Patient Communications Operator

OneOncology · NY, US

18 hours ago
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About the Role

As a Patient Communications Operator at New York Cancer & Blood Specialists (NYCBS), you will be a vital part of our mission to provide world-class cancer care. You will handle high-volume calls, respond to inquiries, resolve issues, and ensure patient privacy while adhering to HIPAA guidelines. Join a growing organization committed to healing, hope, and advanced care.

Responsibilities

  • Answer telephones at a high volume
  • Respond to inquiries
  • Resolve issues
  • Enter data into the computer
  • Protect patient privacy by adhering to HIPAA confidentiality guidelines

Requirements

  • At least 1 year of experience as a call center operator, preferably in the medical field
  • Excellent computer skills
  • Excellent customer service skills
  • High school diploma required
  • Bilingual English/Spanish (a plus)
  • Strong customer service skills
  • Excellent verbal and written communication skills

Skills

  • Computer skills
  • Customer service skills
  • Verbal communication skills
  • Written communication skills

Location

  • Ridge, NY

Work Type

  • Full-time

Experience Level

  • 1+ years

Education Level

  • High school diploma

Salary/Compensations

  • Starting at $20/hr

Benefits

  • Health Insurance on day 1
  • Dental
  • Vision
  • Life Insurance
  • Short- and Long-term disability
  • 401k Plan
  • PTO
  • 8 paid holidays (2 floating)

About the Company

  • New York Cancer & Blood Specialists (NYCBS) is dedicated to making a difference in the lives of patients, their families, and communities.
  • Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home.
  • We offer cutting-edge treatments, innovative research, and a patient-centered approach.
  • We are redefining what’s possible in the fight against cancer and blood disorders.
  • Visit our website at: Nycancer.com
  • Follow us on Facebook: NYCBS on Facebook

Equal Opportunity

  • New York Cancer and Blood Specialists is an Equal Opportunity Employer.