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About the Role
Swissport is a global leader in aviation services, providing Ground Handling, Cargo Handling, and Passenger Services. The Cargo Office Supervisor is responsible for overseeing warehouse and storage facilities, managing air cargo loading and unloading, ensuring accurate documentation, and adhering to regulatory requirements. This role involves leading a team to ensure safety, security, and operational performance in line with company policies and values.
Responsibilities
- Supervise and control staff assignment, reporting, and absences.
- Control staff overtime and compensation management.
- Maintain applicable safety and quality standards.
- Maintain and update company and customer manuals and documentation.
- Keep up-to-date with the local emergency plan.
- Maintain good relations with customers and airport authorities.
- Report any irregularity and take appropriate action.
- Attend and contribute to internal meetings.
- Comply with company's Standard Operating Procedures (SOP) and policies.
- Perform other duties as assigned.
Requirements
- High school diploma or GED equivalent.
- Minimum of 2 years of leadership experience.
- Ability to deal with conflicts.
- Ability to work under pressure.
- Must be able to work flexible working hours.
Skills
- Strong oral and written communication skills.
- Customer focus and quality awareness.
- High standards in quality and service level agreements.
Work Type
- Full-time
Experience Level
- Minimum of 2 years leadership experience
Education Level
- High school diploma or GED equivalent
Salary/Compensations
- $24.75/hr
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
- 401(k) with company match
- Paid vacation time
- Sick time
- Company paid holidays
About the Company
- Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
- Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
- We believe that our people are what differentiates us from our competition.
- At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team.
Equal Opportunity
- At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.