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About the Role
The Escrow Officer is responsible for handling all duties related to the closing process while keeping all parties informed. This role requires strong knowledge of escrow processes and the ability to manage a high-volume pipeline in a fast-paced environment.
Responsibilities
- Handle all duties related to the closing process.
- Maintain escrow process from beginning to end.
- Prepare Closing Disclosures and/or ATLA Settlement Statements per client requirements and CFPB/TRID and RESPA guidelines.
- Review documents such as surveys, sale purchase contracts, preliminary title reports, lender instructions/loan documents, and legal descriptions.
- Open pipeline files and order required documents like HOA Cert, Tax Cert, and Survey.
- Collaborate with the title department to clear title defects by ordering releases of lien.
- Manage a large pipeline while meeting time frame requirements.
- Maintain continuous communication and updates with builder coordinator, buyers, lenders, and realtors.
- Prepare title/escrow company documents for closings and assure accuracy.
- Collect Taxes and HOAs, including any delinquencies and/or principal and interest associated with the purchase property.
- Conduct face-to-face closings with buyers, realtors, and loan officers.
- Outline lender documents with customers/buyers.
- Complete closing and funding process, including obtaining funding numbers, copying closing packages, disbursing funds, and preparing lender packages.
- File recordable documents via e-recording.
- Send files for title policy preparation.
- Perform other duties as needed or assigned.
Requirements
- Prior experience working on a builder account and handling all escrow/closings.
- Knowledge of Title industry software, SoftPro a plus.
- Excellent phone and customer service skills.
- Exceptional verbal and written skills.
- Multitasking skills.
- Extremely organized and detailed oriented.
- Proven ability to develop and maintain strong, positive working relationships with internal peers and external business partners.
- Active Notary Public.
- Escrow License required.
Skills
- Escrow processes
- Closing Disclosures
- ATLA Settlement Statements
- CFPB/TRID guidelines
- RESPA guidelines
- Survey review
- Sale purchase contract review
- Preliminary title report review
- Lender instructions review
- Loan document review
- Legal description review
- HOA Cert
- Tax Cert
- Title defects resolution
- Lien release ordering
- Pipeline management
- Communication
- Updating
- Title policy preparation
- Tax collection
- HOA collection
- Delinquency management
- E-recording
- SoftPro (preferred)
Location
- Austin, TX
Work Type
- Hybrid
Experience Level
- 3+ years’ experience as an Escrow Officer
- Prior experience working in a fast-paced environment with high volume
- Builder experience preferred
Education Level
- High school diploma or equivalent required
Benefits
- Medical
- Dental
- Vision
- 401(k) with employer match
- Paid time off
- Sick leave
- Home and mortgage discounts
- Competitive salaries
- Potential for discretionary bonuses
- Potential for commission structure (depending on the position)
About the Company
- Our mission of insuring A Home for Every Dream™ is only possible with the best talent in the industry.
- As one company with two homebuilding brands, Century Communities and Century Complete, we offer a range of new homes designed to meet the needs of homebuyers across the country.
- Our affiliated companies, Inspire Home Loans and Parkway Title, provide mortgage financing, title insurance, and settlement services to support the homebuying journey.
- We’re looking for self-starters, changemakers, and thoughtful collaborators who are ready to grow, make an impact, and build rewarding careers with us.