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About the Role

Fountain House has been developing the clubhouse model, an intentionally designed community where people with serious mental illness support each other toward recovery and the achievement of personal, social, and employment & educational goals. We are looking for staff who are fiercely optimistic, professionally curious, flexible, and resilient communitarians, energized by helping others and being part of a genuine and dynamic community.

Responsibilities

Perform member engagement, social design, relationship development, continuous assessment and therapeutic intervention and management of transitional environments.
Support and develop a therapeutic community based on Social Practice and the International Standards for Clubhouse Programs.
Utilize the community to design positive interventions to deal with common barriers such as social isolation, poor self-esteem, anxiety, symptom management, and poverty.
Create access to environments outside of Fountain House not traditionally therapeutically oriented, to build general skills, a sense of confidence, and to support members’ self-efficacy.
Develop relationships with Fountain House members and the community that can be leveraged to provide support for positive change and risk-taking, combat social isolation and increase meaningful connections, and introduce members to new opportunities.
Engineer various environments and social interactions to create therapeutic results and develop an accessible positive community.
Observe and assess experiences with members in a variety of naturalistic environments in order to create specific interventions for individuals’ rehabilitation.
Provide daily advocacy and engagement with Clubhouse members to help gain self-worth, purpose of confidence, while offering guidance for appropriate problem-solving techniques.
Provide counsel for members, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
Provide training support (vocational training) for transitional employment opportunities and maintain strong relationships with employers for job opportunity developments.
Support and fill-in for members in their Transitional Employment (TE) opportunities, if/when needed.
Assist members with entitlements and benefits; food stamps, SSI/SSDI, Medicaid/Medicare and ticket to Work/ACE/Access VR, Supplemental Need Trusts, & ADA accommodations.
Facilitates supported housing applications (2010E), Single Point of Access applications and work to find appropriate housing; assist members with physical moves into housing units.
Advocates for members well-being, safety, and livelihood with supports around clinical, legal, housing, appointments, medications, and independent living opportunities.
Acquire proficiency in skills and tasks of the (unit) you are assigned.
Complete all documentation including but not limited to progress notes and reach out documentation on time.
Maintain compliance with all government agency requirements, company policies and procedures.
Periodic overnight travel to High Point Farm, work some holidays including Thanksgiving, some weekend and evening hours.
Flexibility with staying late or arriving early, if necessary, to fulfill unit or member needs, and interchangeability with other staff on the unit.
Maintain confidentiality of records relating to members’ progress.
Perform related duties as assigned by supervisor.

Requirements

Ability to effectively manage and handle member concerns and behaviors.
Proven experience with mental health crisis management by supporting and counseling members under emotional distress.

Skills

Social Practice
International Standards for Clubhouse Programs
mental health crisis management
supporting and counseling members under emotional distress
vocational training
coaching
counseling
vocational rehabilitation
training
employment specialist

Location

New York, NY

Work Type

Monday to Friday: 9am to 5pm
occasional evenings and weekends
Periodic overnight travel
some weekend and evening hours
Flexibility with staying late or arriving early

Experience Level

1-3+ years’ experience working with individuals with serious mental illness
hands on experience working in a community setting
1-2 years coaching and counseling experience
1-2 years of vocational rehabilitation, training or employment specialist experience

Education Level

Undergraduate degree or an equivalent combination of training and experience required
Graduate degree or equivalent preferred

Salary/Compensations

$30.58 per hour

About the Company

For almost 80 years, Fountain House has been developing the clubhouse model, an intentionally designed community where people with serious mental illness support each other toward recovery and the achievement of personal, social, and employment & educational goals.
Clubhouse members participate in selecting staff to support the community and to work side-by-side with them to operate the clubhouse.
This very intentional strengths-based and relationship-oriented culture requires staff who are fiercely optimistic, professionally curious, flexible, and resilient communitarians.
You must be willing to take creative risks and to persist in finding solutions, maintaining hope in the face of all the challenges our clubhouse members experience.
We are looking for people who are energized by helping others and being part of a genuine and dynamic community.