Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Manager, Change Management role.
Rezi rewrites your resume against Royal Bank of Canada's job description. Free.
Tailor your resume to this Manager, Change Management role.
Rezi rewrites your resume against Royal Bank of Canada's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Manager, Change Management posting at Royal Bank of Canada — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Manager, Change Management posting at Royal Bank of Canada — free, in seconds.
About the Role
The Manager, Change Management, will define strategy, lead, and execute end-to-end change management (process, technology, and people) for strategic initiatives. The incumbent will develop change management approach and plans for a portfolio of projects, provide oversight, and support the design of target state processes. This role is key to helping RBC IS achieve target outcomes by ensuring complete adoption of target processes and controls across internal and external stakeholders.
Responsibilities
- Lead the development and implementation of OCM methodology, strategies, and plans to support large to medium scale projects.
- Complete stakeholder analysis, organizational impact, change readiness assessments and integration plans into communication and training to drive adoption of changes.
- Serve as Change Management Lead for strategic initiatives.
- Lead end to end change impact assessments (including current vs. target state process documentation, controls, and associated risks).
- Develop a change management plan to enable the implementation of process and controls changes across internal and external stakeholders.
- Develop and implement OCM strategies and plans to mitigate risks and successfully transition impacted stakeholders.
- Oversee OCM execution, including measuring outcomes to assess the effectiveness of the overall change management strategy.
- Partner with senior leadership and stakeholder groups to understand, document and inform change management needs.
- Develop an effective change management strategy and plan to enable the implementation of enhanced process and controls changes.
- Evaluate potential significant improvements to existing processes, methods and apply best practices.
- Serve as a liaison between team members and upper management, communicating company policies, changes and updates effectively.
Requirements
- 3+ years of broad Change Management experience
- University Degree (or equivalent)
- Excellent interpersonal skills and the ability to create trusted relationships with clients, stakeholders, and centers of influence
- A demonstrated ability to thrive in a fast-paced environment
- 2+ years financial industry experience, preferably in Custody/FundAccounting/Shareholder Services and Investor Services/Fund Administration industry
- Experience in successful application of change management methodologies such as ADKAR, Kotter or equivalent
Skills
- Business Appraisals
- Change Controls
- Dealing with Disorder
- Human Resources Policies
- Internal Controls
- Interpersonal Relationship Management
- Long Term Planning
- Organizational Change Management
- Overcoming Resistance to Change
- Process Management
Location
- RBC CENTRE, 155 WELLINGTON ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
- 37.5 hours/week
Experience Level
- Manager
Education Level
- University Degree (or equivalent)
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions
- Stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
- Join our Talent Community
- Stay in-the-know about great career opportunities at RBC.
- Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
- Expand your limits and create a new future together at RBC.
- Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.