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About the Role
As a Senior Site Reliability Engineer on the Technology Delivery and Wealth Management team at National Bank, you will act as a specialist in the reliability, resilience, and operational excellence of critical platforms. This role allows you to make a concrete impact on the stability and performance of our services through your expertise in software engineering, automation, and cloud technologies.
Responsibilities
- Define and evolve reliability engineering practices to ensure the availability, resilience, and performance of critical services.
- Design and guide architectural decisions to improve the scalability, fault tolerance, and recoverability of technological solutions.
- Develop and promote automation for deployments, operations, incident management, and recovery processes to optimize operational efficiency.
- Implement and evolve observability, monitoring, logging, tracing, and operational intelligence capabilities to ensure proactive environment management.
- Act as a consulting expert during major incidents, lead root cause analyses, and contribute to the continuous improvement of services and engineering practices.
- Support, influence, and assist technical teams by fostering knowledge sharing, adopting best practices, and developing expertise.
Requirements
- Bachelor's degree in a relevant field and approximately ten years of software engineering experience, or any other combination of training and experience deemed equivalent.
- Significant experience in site reliability engineering, cloud technologies (AWS), distributed systems, and operating large-scale platforms.
- Proficiency in Kubernetes, containerization, infrastructure as code, continuous integration and deployment pipelines, and automation.
- Experience in observability, monitoring (Datadog and Splunk), logging, tracing, and operational intelligence solutions.
- Solid programming and software development knowledge with technologies such as Java, Python, Go, or equivalent.
- Experience in incident management, disaster recovery, operational risk management, and improving platform resilience.
Skills
- Automation
- Banking Sector
- DevOps
- Java
- Python
- Teamwork
- Wealth Management
- Solution Design
- System Observability
- Kubernetes
- Infrastructure as Code
- Splunk
- Site Reliability
- Agent Systems
- Datadog
Location
- Montréal
- Toronto
Work Type
- Hybrid
- Full-time
- Permanent
Experience Level
- Senior
- Professional sénior
Education Level
- Bachelor's degree
Benefits
- Competitive compensation
- Flexible health and wellness program
- Flexible group insurance
- Generous pension plan
- Share purchase plan
- Employee and family assistance program
- Preferred banking services
- Involvement in community initiatives
- Telemedicine service
- Virtual sleep improvement clinic
About the Company
- The Technology Delivery and Wealth Management VP office consists of over 400 specialists working in an agile, proactive, and collaborative manner to seize opportunities, stay at the forefront of technology, and continuously improve processes.
- Within the Technology Delivery and Wealth Management sector, you are part of a team of passionate experts who contribute to the stability, performance, and evolution of the Bank's strategic platforms.
- The Bank values continuous development and internal mobility.
- We are a human-sized bank that stands out for its audacity, entrepreneurial culture, and passion for people.
- We exist to make a positive impact on people's lives.
- Our core values of camaraderie, agility, and empowerment are our sources of inspiration.
- Inclusion is at the heart of our commitments.
- We aim, as much as possible, to provide a barrier-free work environment accessible to all employees.
Equal Opportunity
- We wish to provide, within the limits of our resources, accessibility measures during the recruitment process. If you need accommodation, do not hesitate to let us know during your initial exchanges with us.
- We welcome candidates from all backgrounds and would like to know what you can add to our team.
- We value inclusion in an environment where the expression of unique characteristics, visible and invisible, is celebrated.
- We welcome applications from all backgrounds and would like to know what you can add to our team.