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About the Role
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Responsibilities
- Define organizational benchmarks for quality audits, and guide team members on how to accurately measure compliance.
- Collect, compile, and analyze data across various business units to spot emerging trends, patterns, and areas for improvement.
- Monitor internal teams, assist with daily business maintenance, and identify smart opportunities to maximize our daily output.
- Build and maintain strong relationships with different departments to resolve issues quickly and keep service delays at zero.
- Build and deliver periodic performance reports on key metrics to keep our senior leadership team informed and aligned.
- Work alongside an agile team of quality specialists, readily adopting new initiatives and direction from leadership.
Requirements
- A high school diploma or equivalent required.
- 0 to 1 year of professional experience—this is an amazing entry-level opportunity to build a career in operations and quality management!
- Solid problem-solving abilities and a strong foundational sense of decision-making.
Work Type
- Full time
Experience Level
- Entry-level
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 - $28.46 per hour
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- CVS Health bonus, commission or short-term incentive program
About the Company
- Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.