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About the Role
The Director, Sales Enablement is a trusted partner to Heads of Office, providing support, advice, and coaching to enhance sales leadership skills, knowledge, and effectiveness. This role builds sales leadership capability and is accountable for embedding and enforcing the firm's excellence routines and the sustained adoption of the sales operating rhythm. It supports regions in ensuring advisers consistently deliver exceptional client experiences, successfully execute business plans, and maintain operational excellence.
Responsibilities
- Deliver 1:1 and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution.
- Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed.
- Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements.
- Coach leaders through change, growth, and sales performance goals, including effective sales conversations and performance management.
- Drive consistent adoption of the sales operating rhythm and sales playbook by embedding it into coaching activities and leadership cadences.
- Use quantitative and qualitative sales data to prioritize coaching focus and track impact.
- Translate sales training into practical coaching actions that improve sales behaviors and results.
- Assist managers in supporting new joiners through practical, role-relevant sales onboarding.
- Deliver applied training and coaching on sales tools and reporting, acting as a point of escalation to remove barriers to sales execution.
- Gather frontline sales feedback to refine coaching approaches, share best practices, and respond to emerging trends.
- Maintain strong working relationships with branch leaders, acting as a trusted sales coach and performance partner.
- Champion a culture of high-quality sales coaching, accountability, and continuous improvement focused on client outcomes and growth.
Requirements
- Strong conflict resolution skills.
- Ability to deal with ambiguity.
- Strong organizational and time management skills.
- Meticulous attention to detail.
- Professional experience in the Wealth Management industry with transferable skills.
- Ability to maintain regular physical presence within designated branches.
- Overnight stays and extensive travel required.
Skills
- Career Development
- Coaching Others
- Communication
- Customer Knowledge
- Effectiveness Measurement
- Group Problem Solving
- Product Knowledge
- Professional Presentation
- Results-Oriented
- Sales Activities
- Sales Channels
- Training and Development
- Training Needs Analysis (TNA)
- Workforce Development
Location
- London, United Kingdom
Work Type
- Full time
Experience Level
- Director
Education Level
- Level 4 qualification (CISI or CII)
- Coaching qualification
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.