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About the Role

You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

Responsibilities

Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

Requirements

Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
Proven track record in exceptional client relationship management
Excellent communication, time management and organizational skills
Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Good knowledge of a broad array of business and personal financial products and services
Mobility, driver's license, and access to a vehicle required

Skills

Adaptability
Business Development
Client Centricity
Communication
Critical Thinking
Curious Mindset
Financial Acumen
Practice Management

Location

Greater Toronto Area
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
Toronto
Canada

Work Type

Full time
Regular – Trainee (Trainee)

Experience Level

Trainee

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Competitive compensation
Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
Flexible work/life balance
Ability to make a difference and have a lasting impact on your clients’ business and personal life

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.