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About the Role
Otis Elevator Company is seeking a highly motivated Compliance Coordinator to support the Upstate NY Branch. This role coordinates elevator inspection and compliance activities while providing administrative support to branch operations. The ideal candidate is organized, self-motivated, detail-oriented, and able to manage multiple priorities with minimal direction.
Responsibilities
- Coordinate state and local elevator inspections and testing with customers, field teams, inspectors, and regulatory authorities.
- Track inspection results, deficiencies, violations, corrective actions, and compliance deadlines through completion.
- Maintain accurate records of preliminary orders, violations, deficiencies, customer responsibilities, and required proposals.
- Coordinate corrective work with Mechanics, Field Supervisors, Field Managers, and customers.
- Follow up on outstanding customer documentation, proposals, access requirements, and building owner responsibilities.
- Prepare and distribute compliance correspondence and reports to customers, operations, sales, and branch leadership.
- Submit and track certificates, extensions, affidavits, clearance documentation, and other regulatory requirements.
- Identify delays, escalate issues when needed, and support timely resolution and final clearance.
- Provide general branch administrative support, including reports, shared inbox management, purchase orders, invoices, files, and customer/building information.
Requirements
- High school diploma or equivalent required; bachelor’s degree preferred.
- Previous administrative, operations support, or compliance experience preferred.
- Experience with inspections, testing, construction, building services, field operations, or another regulated environment is a plus.
- Strong Microsoft Office skills and ability to learn company systems.
- Excellent organization, communication, follow-up, and problem-solving skills.
- Ability to prioritize multiple deadlines, work independently, and collaborate effectively across teams.
- Ability to appropriately handle sensitive and confidential information.
Skills
- Organization
- Communication
- Follow-up
- Problem-solving
- Microsoft Office
Location
- Albany, NY
Work Type
- Onsite
Experience Level
- Preferred experience in administrative, operations support, or compliance.
- Experience with inspections, testing, construction, building services, field operations, or another regulated environment is a plus.
Education Level
- High school diploma or equivalent
- Bachelor's degree preferred
Salary/Compensations
- $65,000 - $85,000
Benefits
- 401(k) plan with company match
- Medical, prescription drug, dental, and vision coverage for employee and eligible dependents
- Three weeks of paid vacation
- Paid company holidays
- Paid sick leave
- Employee assistance program
- Wellness incentive programs
- Life insurance
- Disability coverage
- Voluntary benefits (legal, pet, home, and auto insurance)
- Generous birth/adoption and parental leave benefits
- Adoption assistance
- Tuition reimbursement program
- Service anniversary recognition
- Spot performance bonus opportunities
About the Company
- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.
- We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
- We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
- We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model.
- You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
- Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.
- We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
Equal Opportunity
- Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
- To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.