Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this eBiz Customs Import Specialist (#2631) role.
Rezi rewrites your resume against GHY International's job description. Free.
Tailor your resume to this eBiz Customs Import Specialist (#2631) role.
Rezi rewrites your resume against GHY International's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the eBiz Customs Import Specialist (#2631) posting at GHY International — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the eBiz Customs Import Specialist (#2631) posting at GHY International — free, in seconds.
About the Role
As a Customs Import Specialist, you will play a key role in keeping clients' shipments moving across the Canada-U.S. border during critical evening and overnight hours. This role requires utilizing experience across the pre- and post-release process to prioritize shipments, troubleshoot rejects, assign tariff classifications, manage PGA requirements, process corrections, and work directly with customs authorities, clients, carriers, and vendors.
Responsibilities
- Prioritize shipments by ETA and ensure timely submission to both CBP and CBSA.
- Monitor alerts, investigate and resolve rejects, and address release issues.
- Assign appropriate tariff classifications and PGA data to support accurate customs processing.
- Complete carrier eManifests and manage pre- and post-release activity, including RMD corrections.
- Monitor entries through CADEX and take action when something requires attention.
- Communicate professionally with customs representatives, clients, carriers, vendors, and internal teams to gather information and resolve issues.
- Maintain clear eLogs and documentation so actions, decisions, and corrections are accurately supported.
- Recognize when something doesn't look right, investigate the issue, and take appropriate action to keep shipments moving while protecting compliance.
Requirements
- Strong understanding of the customs release process, including pre- and post-release activities.
- Working knowledge of CBP and CBSA requirements.
- Experience with tariff classification and Partner Government Agency requirements.
- Strong analytical and troubleshooting skills.
- Exceptional attention to detail.
- Ability to prioritize time-sensitive shipments and competing deadlines.
- Confidence communicating with clients, customs authorities, carriers, vendors, and teammates.
- Ability to work independently while knowing when an issue needs to be escalated.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Ability to stay organized, make sound decisions, and communicate clearly when something needs attention.
Skills
- Customs brokerage
- Release process
- Pre- and post-release activities
- Tariff classification
- PGA requirements
- Troubleshooting
- Analytical skills
- Attention to detail
- Prioritization
- Communication
- Independent work
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Location
- Canada-U.S. border
Work Type
- Evening shifts
- Overnight shifts
- Occasional weekend availability
Experience Level
- Approximately 5 years of customs brokerage or related industry experience
Education Level
- High school diploma or equivalent
- Certified Customs Specialist (CCS) designation
- U.S. Customs Broker License is an asset
Salary/Compensations
- Competitive Compensation
- Fair pay supported by scheduled salary assessments
- Performance-based bonus program
Benefits
- Comprehensive benefits designed to support associates and their families.
About the Company
- GHY helps businesses navigate complexity and trade with confidence.
- For more than a century, GHY has helped importers and exporters navigate global markets.
- Recognized as one of Canada’s Best Managed Companies.
- A family-led organization built on expertise, integrity, innovation, and caring for clients and employees.
- Values: Clients are our focus, Associates matter, Relentlessly serving traders, and Excellence and innovation in all we do.
- Offers opportunities for ongoing learning through internal university and development programming.
- Provides opportunities to connect and contribute through a Giveback Committee, Social Committee, and Cultural Ambassadors.
Equal Opportunity
- GHY is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.