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About the Role

CXT Software is seeking an AI-Native VP of Software Engineering to lead their engineering and SaaS operations organization. This role involves defining how software is built and run in the AI era, owning people, architecture, quality, delivery, production reliability, and customer outcomes. The ideal candidate will shape AI adoption, verify its impact through real behavior, and drive evolution with evidence, measured by quality, reliability, cycle time, predictability, and customer impact.

Responsibilities

Lead, hire, and develop Directors, architects, and their teams; set and hold the hiring bar.
Make AI-assisted development, testing, review, and operations the standard way the organization works.
Verify AI adoption through real behavior, not dashboards.
Coach leaders and skeptical senior engineers through the adoption of AI.
Run engineering experiments with baselines and clear scale, modify, or stop decisions.
Own quality, releases, and production reliability, including uptime and SLAs, on-call, incidents, security operations, and cloud cost.
Own architecture across all products, including legacy modernization and standards for AI-generated code.
Plan and deliver the roadmap with Product, raise trade-offs early, and drive customer escalations to root cause with Customer Success.

Requirements

Degree in Computer Science or a related field, or equivalent experience.
12+ years in software engineering.
5+ years in engineering leadership.
2+ years managing managers.
Led a multi-team engineering organization through managers, across several products with separate codebases, including legacy modernization.
Led engineering for a B2B SaaS product and owned its production operations through a team: reliability, on-call, incidents, security operations, and cloud cost.
Uses AI coding assistants and agents in production work today, and has led their adoption across multiple teams with measured results.
Designed and run engineering experiments with baselines, success metrics, and clear decision criteria.
Hands-on experience running flow-based delivery (Kanban or similar) at scale, with CI/CD, automated testing, and release management.
Still reads code and reviews architecture.
Led a remote, distributed engineering organization.

Skills

.NET
C#
JavaScript/TypeScript
Angular
SQL
MAUI
Azure PaaS
AI coding assistants
AI agents
Flow-based delivery
Kanban
CI/CD
Automated testing
Release management
Software architect
Staff/Principal engineer
Logistics software
Routing software
Dispatch software
Courier software
Healthcare operations software
Azure managed services
Infrastructure as code
SRE
SOC 2
FinOps
Acquisition integration
Multi-business unit engineering management
AI-enabled product features
Embedded agents
MCP connectors
AI vision

Location

Remote

Work Type

Remote
Independent contractor
Full-time

Experience Level

12+ years in software engineering
5+ years in engineering leadership
2+ years managing managers

Education Level

Degree in Computer Science or a related field, or equivalent experience

Benefits

Access to leading AI engineering tools and platforms, and a real mandate to shape how they are used across the organization.
100% remote and global.
Flexible work hours.
Dedicated growth path: consistent, meaningful feedback and support toward your career goals.
Access to leading tools, playbooks, and technology across the Ionic portfolio.
Engaging community: coffee chats, happy hours, cooking classes, book clubs, and more.

About the Company

CXT Software provides the technology backbone for courier, route delivery, and healthcare logistics companies.
Our customers run their daily physical operations on our software, so reliability, predictable delivery, and strong regression control are not optional.

Equal Opportunity

CXT Software is an equal opportunity employer.
If you need an accommodation during the application process, you can request it once you apply.