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About the Role

This role is responsible for maintaining the overall upkeep, safety, and appearance of the hotel by performing preventative maintenance and completing work orders. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional guest experiences through well-maintained facilities.

Responsibilities

Perform scheduled preventative maintenance assignments to ensure all guest rooms, public areas, and back-of-house spaces are in excellent condition.
Complete work orders, including replacing ceiling tiles and light bulbs, patching vinyl, touching up paint, and other minor repairs.
Inspect, troubleshoot, and perform routine maintenance on electrical systems, plumbing fixtures, and hotel equipment.
Assist with routine and major repairs of hotel equipment including small appliances, kitchen and laundry equipment, boilers, pool systems, HVAC units, and mechanical systems.
Maintain and operate power tools, hand tools, and other equipment safely and effectively.
Service and maintain the hotel’s pool, including testing and adjusting chemical levels, cleaning filters, and completing maintenance logs.
Maintain the building exterior and grounds, including landscaping, painting, and snow removal, ensuring a clean and welcoming environment.
Refurbish and repair furniture, fixtures, and finishes in guest rooms and public spaces.
Respond promptly and professionally to guest requests, questions, and concerns.
Maintain clear and timely communication with management and other departments regarding maintenance status and needs.
Lead and assist other maintenance team members in daily tasks and special projects.
Ensure compliance with safety protocols and company policies.
Operate heavy machinery as needed.
Be available to work a flexible schedule, including weekends and holidays, based on hotel needs.
Perform other job-related duties as assigned.

Requirements

Previous hotel maintenance or engineering experience preferred.
Knowledge of HVAC, electrical, plumbing, and mechanical systems.
Ability to read and interpret work orders, safety rules, operating and maintenance instructions, and procedure manuals.
Strong problem-solving skills and attention to detail.
Excellent communication and guest service skills.
Ability to lift, push, or pull up to 50 lbs and work in varying temperatures and conditions.
Remain professional at all times, and treat all guests and associates with courtesy and respect.
Meet and exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
Be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones.
Have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Skills

Preventative maintenance
Work order completion
HVAC systems
Electrical systems
Plumbing systems
Mechanical systems
Pool maintenance
Landscaping
Painting
Snow removal
Furniture refurbishment
Fixture repair
Finish repair
Guest service
Communication
Problem-solving
Attention to detail
Operating power tools
Operating hand tools
Operating heavy machinery

Location

Onsite

Work Type

Full-time
Flexible scheduling

Experience Level

Preferred previous hotel maintenance or engineering experience

Benefits

Highly competitive wages
Exceptional benefit plan for eligible associates & family members
401K matching program for eligible associates
Flexible scheduling
Discounts with Crescent managed properties in North America for associates & family members

About the Company

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests.
We understand what it takes to be a part of something great.
We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey.
Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.
We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.