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About the Role
This role provides technical quality support for a multi-shift, high-volume production facility, focusing on building a customer-focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation. It also involves fostering a safety culture and ensuring compliance with safety policies and OSHA regulations.
Responsibilities
- Provide technical quality support for multi-shift, high volume production facility.
- Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
- Foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
- Perform audits of the quality management system.
- Perform process and product audits.
- Lead root cause analysis and implementation of corrective actions.
- Maintain line quality metrics and dashboard.
- Participate in quality reviews.
- Monitor and review CTQ / SPC / Error Proofing Controls at every level.
- Collect, analyze, and report data.
- Participate in improvement projects.
- Assist with training the plant associates in the QMS and TQM principles.
- Review and report supplier quality issues.
- Review/manage/escalate supplier RCA/corrective actions.
- Participate in plant trials.
- Write reports and generate improvement ideas.
- Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer.
- Participate and support SSB corporate quality initiatives.
Requirements
- HS diploma or GED
- One to three years in manufacturing
- Proficient in MS Office (Word, Excel, Power Point)
- Must be able to read, write, and speak English
- Must be at least 18 years or older
- Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
- One year in a Quality role
- Lean training / certification
- Have or be prepared to work towards Certified Six Sigma Yellow / Green Belt
Skills
- Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
- Knowledge of basic measuring tools (Caliper, tape measurer, carpenter’s square)
- Auditing (execution, reporting, corrective action)
- Results oriented/Sense of Urgency
- Root cause analysis (5 Why analysis, cause and effect diagrams, A3, QPS)
- Supplier Quality
- Internal Quality KPIs
- Employee Quality Trainings
- Project Management
- Teamwork
- Quality
- Problem Solving/Analysis
- Continuous Improvement
- Productivity Improvement
- Process Excellence
- Organized and Logical/Process Thinking
- Strong Communication (written, verbal, presentation)
- Customer Focused
- Process Oriented
- Adaptability and Driving Continuous Improvement
Work Type
- multi-shift
Experience Level
- One to three years in manufacturing
- One year in a Quality role
Education Level
- HS diploma or GED
- Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
Salary/Compensations
- $20.00-$26.00 (Varies based on relevant experience)
- Second Shift Differential: $2.00
Benefits
- Health, Dental, and Vision
- Annual employee contribution to HSA
- 401K with company match
- Paid Time Off / Vacation
- 12 company holidays
- Sick days
- Company paid short- and long-term disability
- Paid parental leave
- Discount programs including Friends and family discounts
- Referral Bonus
- Tuition Reimbursement
- medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO
About the Company
- At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives.
- With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
- When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep.
- We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.
Equal Opportunity
- It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.
- SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.