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About the Role
This role is responsible for processing and supporting client administration, ensuring client and student needs are met, in close collaboration with the National Client team leader, coach and tutor delivery team, and the Client Service team.
Responsibilities
- Provide excellent account service to FI clients for both commercial and apprenticeship programs.
- Collaborate with the Client Service Manager – National Clients to ensure timely completion and delivery of all National client bookings, invoicing, and reports to meet SLAs.
- Partner with Client Support Co-ordinators – National Clients to fulfill National Client needs and requirements.
- Manage student course and exam bookings.
- Generate client reports and update records.
- Support the sign-up process for new apprentices/students.
- Undertake additional work as required by management.
Requirements
- Experience of working in the apprenticeship sector (Desirable).
Skills
- Effective communicator with excellent interpersonal skills
- Excellent attention to detail
- Strong organisational and time management skills
- Ability to manage own workload
- Computer literate
- Understanding of the accountancy sector
Location
- London
Work Type
- Full-time
About the Company
- First Intuition is committed to safeguarding and protecting young people and vulnerable adults and follows Safer Recruitment processes.
- All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy.
Equal Opportunity
- First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.