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About the Role
Harvey is seeking a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in London. This role focuses on providing senior leadership and strategic direction to support existing customers in maximizing their use of the Harvey platform, driving adoption, utilization, and supporting expansion and renewal.
Responsibilities
- Lead and develop a team of Legal Engineers - Product Specialists in the UK, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis.
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise.
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy.
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments.
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function.
Requirements
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment.
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance.
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise.
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams.
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions.
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach.
Skills
- Legal technology
- AI tools
- Platform expertise
- Commercial instincts
- Communication
- Presentation
- Training
- Workshops
- Client-facing product sessions
Location
- London
Work Type
- Full-time
Experience Level
- 7+ PQE
- Management experience
Education Level
- Qualified lawyer
About the Company
- Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.
- The company has strong product-market fit and world-class investor support, and is scaling fast, defining a new category in real time.
- Harvey's team moves fast, takes ownership, and is deeply committed to the mission, operating with intensity, staying close to customers, and pushing for excellence.
- The company values Decisiveness, Simplicity, and Job's Not Finished.
Equal Opportunity
- Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
- The company is committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai.