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About the Role

The Project Management Program Specialist VII for the DFPS Foster Care Litigation and Compliance and Quality Assurance team provides highly advanced consultative services, project management, IT, advisory, and technical assistance. This role performs advanced project management activities, including planning, developing, coordinating, and implementing major agency programs related to court-ordered provisions.

Responsibilities

Oversees a variety of technical, research, planning, policy, program assessments, and administrative activities for FCLC.
Performs advanced project management involving project assessment and approval, research, analysis, planning, development, and implementation activities.
Serves as a lead coordinating project planning and initiation, monitoring progress and schedule, identifying project risks, interagency coordination, and communicating with stakeholders.
Ensures major mandates and assignments are implemented according to state and federal legislative requirements, agency leadership direction, and program strategy initiatives.
Performs and/or oversees studies and analyses of operations and problems, preparing reports of findings and recommendations.
Oversees the compilation and analysis of data from various program resources and stakeholders to shape program goals, objectives, and priorities.
Evaluates the efficiency and effectiveness of program strategies and initiatives, making recommendations for improvement.
Ensures compliance with program policies and procedures, statutes, rules, and deadlines, taking corrective action as needed.
Works with internal and external stakeholders to identify risks/issues and develop mitigation strategies, including presenting project updates and obtaining approvals.
Investigates and resolves matters of significance on behalf of FCLC leadership.
Advises agency executive leadership on options for project implementation and risk mitigation.
Leads the implementation and ongoing management of complex DFPS program initiatives, legislative requirements, and other initiatives associated with DFPS program strategies.
Manages and coordinates the completion of specialized research projects, reports, and issues papers regarding the implementation of legislative mandates affecting DFPS.
Facilitates the development and completion of studies, analyses, assessments, and evaluations of legislative and other program initiatives and activities, developing written findings and recommendations.
Develops special project monitoring tools, communication plans, and performance measures to ensure project milestones and deadlines are met.
Participates in cross-program and multi-agency workgroups, conferences, and hearings by setting goals and objectives, training development, IT solutions, and providing quality work products.
Consults with regional and state office management, caseworkers, field staff, program and policy staff, external stakeholders, consumers, volunteers, advocates, judges, and other service providers to provide guidance, technical assistance, and program subject matter expertise.
Prepares high-quality written project reports, updates, summaries, and other documents.
Develops and implements effective techniques for evaluating agency programs, identifies the need for new programs or changes to existing programs, and provides guidance to staff in developing and integrating new methods and procedures.
Assists management with developing program policies, procedures, standards, and manuals, and planning program activities.
Oversees development of responses to data requests, report development, and preparation.
Oversees monitoring efforts to ensure communications, responses, and reports are completed and issued within required statutory or other established timeframes.
Consults with public and private agencies involved in programs to resolve problems, identify training needs, and discuss program effectiveness.
Works constructively with team and staff across the division and enterprise to facilitate successful project implementation.
Ensures completion of required administrative, informational, and performance reports and analyses for the DFPS program strategy function.
Manages the development and preparation of presentations, reports, information, communications, correspondence, and responses to requests for information, ensuring quality, consistency, accuracy, and timeliness.
Coordinates the collection, organization, analysis, and preparation of materials in response to requests for program information and reports.
Produces technical and business written communications and materials involving the analysis and implementation of DFPS legislative requirements, agency and program impact, and program reporting processes.
Provides oversight and guidance to ensure reports are completed within established timelines and all related tasks and milestones are achieved while ensuring compliance with legislative mandates, administrative rules, procedures, policies, and standards.
Ensures division-level implementation of established quality assurance framework, including adherence to standardized tools, processes, and review protocols.
Monitors and validates consistency of quality assurance practices across divisions, identifying gaps in implementation and recommending corrective actions.
Provides consultative guidance to division leadership on strengthening QA framework and aligning practices with organization standards and expectations.
Attends work on a regular and predictable schedule and performs other duties as assigned.

Requirements

Graduation from an accredited four-year college or university.
Four years or more experience with project management or program management, including performance monitoring and reporting preferred.
Experience and education may be substituted on a year to year basis.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure.
Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
Staff must be familiar with WCAG 2.1 AA and Section 508 to create accessible content.
Employees must provide documentation to DFPS to show their identity and authorization to work in the US.

Skills

Knowledge of state and federal laws and regulations related to DFPS, Child Protective Services (CPS) and child welfare practices.
Knowledge of public administration and project management techniques.
Knowledge of statistical analysis processes.
Knowledge of budget processes.
Knowledge of research techniques.
Knowledge of training techniques.
Knowledge of program management processes and techniques.
Knowledge of IT processes and solutions.
Skill in synthesizing, analyzing, and evaluating highly complicated and technical information and translating it into easily understandable and concise documents and oral presentations.
Skill in identification of project risks and gaps and ability to develop creative and workable solutions to complex problems and policy issues.
Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships.
Proven project management skills.
Proven ability to manage advanced complex initiatives with independent judgment.
Ability to analyze complex information and develop options and plans to address identified issues.
Ability to plan, direct, and assign responsibilities and supervise the work of others.
Ability to present information at training sessions, conferences, or legislative hearings.
Proven ability to apply independent judgment in making critical decisions.
Ability to lead and work cooperatively in a team environment.

Location

AUSTIN

Work Type

Hybrid
Telework Eligible
Regular
Full time

Experience Level

Senior-level
Advanced

Education Level

Graduation from an accredited four-year college or university

Salary/Compensations

$5,797.66 - $7,753.83 Monthly

Benefits

100% paid health insurance for employee, 50% paid for eligible family members
Retirement plans with lifetime monthly payments after five years of state service
Options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave
Optional dental, vision, and life insurance at low rates
Flexible spending accounts for health and dependent care
Employee discounts on gym memberships, electronics, and entertainment
Potential eligibility for Public Service Loan Forgiveness

About the Company

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive through investigations, services, and referrals.
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.