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About the Role

Underwriting Assistant in Cyber/E&O supports the underwriting lifecycle from submission through policy issuance by acting as the owner and facilitator of assigned accounts. This role translates broker and client information into clear, complete risk analyses and underwriting packages, and collaborates with Underwriters, Brokers, Reinsurers, and cross-functional partners to ensure timely, accurate, and compliant outcomes. The role combines robust analytical and customer service skills with a commitment to data quality, regulatory compliance, and the adoption of AI-enabled tools that enhance efficiency, insights, and customer value.

Responsibilities

Provide underwriting support for the Cyber/E&O, enabling prudent risk selection and efficient policy administration.
Manage end-to-end underwriting activities across submission, review, issuance, and renewal/expiration under Underwriter guidance.
Gather, validate, and organize information from Brokers, Clients, Reinsurers, Shared Services, IT, Claims, and Accounting to support risk analysis.
Prepare policy documentation (binders, endorsements, regulatory notices) and assist with pricing inputs and coverage structuring, including urgent requests.
Maintain accurate electronic files and ensure adherence to audit standards, regulatory requirements, and internal controls.
Monitor workflow across accounts; identify bottlenecks and escalate issues as needed.
Liaise with internal and external stakeholders to ensure timely, high-quality service delivery.
Support renewal preparation and ongoing process improvements; participate in testing when applicable.
Demonstrate and continuously develop AI acumen by utilizing and adopting approved AI and automation tools to enhance underwriting support processes, improve customer outcomes, increase efficiency, and contribute to continuous process improvement.

Requirements

Agility: Quickly assimilates insights from complex information across multiple sources; can handle ambiguity and uncertainty without losing focus on objectives.
Growth Mindset: Has awareness of strengths and development areas; reflects and proactively gives and seeks feedback from others.
Cross Functional Collaboration: Focuses on building robust, cooperative relationships both within own team and across teams, geographies and functions.
Customer Service: Delivers the service consistently as per the customers need, building relationship and identifying evolving needs.
Compliance & Regulation: Navigates and upholds adherence to legal standards, industry regulations, and internal policies governing the (re)insurance sector.
Planning and Organization: Sets clear objectives, plans, and maintains focus to stay on track.

Skills

Data Analysis: Gathers, processes, analyses, and derives actionable insights from varied or large sets of data relevant to the industry.
AI Acumen: Demonstrates an understanding of the basics of AI, including prompt engineering, and identifies opportunities where AI can be used or optimized to improve results.
Data Governance and Control: Manages multiple aspects of data management, ensuring accurate and secure information flow throughout the (re)insurance value chain.

Location

Hybrid

Work Type

Hybrid
Permanent
Full time

Salary/Compensations

CAD 60,300 – 85,900

Benefits

Competitive retirement savings plan
Health and wellness programs
Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Volunteering and charitable giving programs (Matching Gifts program, Volunteering Leave, Global Day of Giving)

About the Company

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks.
For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
Combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Sustainability is integral to our business strategy.
AXA XL protects what matters most for our clients and communities.
Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Pillars: Valuing nature, Addressing climate change, Integrating ESG.
The Canada base salary range for this position is CAD 60,300 – 85,900. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

Equal Opportunity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture enables business growth and is critical to our success.
We have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
AXA XL is an Equal Opportunity Employer.