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About the Role
Lead customer experience and experiential marketing strategy across the UK and Ireland, including the creation and launch of a new flagship London Innovation Hub.
Responsibilities
- Lead memorable experiences for customers, partners, and senior stakeholders.
- Lead the development, launch, and evolution of the London Innovation Hub.
- Shape engaging customer journeys, demonstrations, and experiences.
- Lead the wider UK&I Innovation Hub strategy and experience.
- Host executive briefings, customer visits, and high-profile events.
- Turn complex technology into compelling, accessible stories.
- Own the UK&I experiential marketing program, including major trade shows, conferences, and industry events.
- Partner with sales, marketing, and technical teams to drive customer engagement, leads, and commercial opportunities.
- Manage agencies, suppliers, and budgets, measuring impact and ROI.
- Build a strong network of Hub Ambassadors and subject matter experts.
Requirements
- Confident, creative, and commercially minded leader.
- Experience in customer engagement, experiential marketing, events, innovation hubs, or a related field.
- Strong track record of delivering high-profile customer experiences or major events.
- Confidence engaging and influencing senior and C-suite stakeholders.
- Excellent presentation, communication, and storytelling skills.
- Strong program management and organizational capability.
- Experience managing agencies, suppliers, and budgets.
- Customer-focused and commercially driven mindset.
- Knowledge of sustainability, energy management, digitalization, industrial automation, or AI is a strong advantage.
Skills
- Customer engagement
- Experiential marketing
- Events management
- Innovation hub strategy
- Stakeholder engagement
- Presentation skills
- Communication skills
- Storytelling
- Program management
- Organizational skills
- Agency management
- Supplier management
- Budget management
- Commercial acumen
Location
- United Kingdom
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- GBP 83,200 - GBP 124,800 per year
Benefits
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Care leave
- Flexible work options
- Confidential counseling
- Competitive pay
- Short-term incentives
- Sales incentives
- Company share ownership opportunities
- Retirement savings plans
- Mentorship
- Training
- Exposure to diverse marketing disciplines
- Project opportunities
- Recognition program
- Volunteer leave
About the Company
- Schneider Electric is a global company with €40 billion in revenue, +9% organic growth, and over 150,000 employees in 100+ countries.
- Our IMPACT values are Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork.
- We are committed to turning sustainability ambitions into actions.
- We aspire to be the most inclusive and caring company in the world.
- We uphold the highest standards of ethics and compliance, guided by our Trust Charter.
Equal Opportunity
- Schneider Electric is an Equal Opportunity Employer.
- We provide equal employment and advancement opportunities regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.