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About the Role

SpyCloud is seeking a Senior Engineering Manager, Platform Engineering to lead its core platform team. This role involves building and running the internal platform that product engineering teams use, enabling them to focus on core product development rather than infrastructure management. The position requires treating the platform as a product, driving adoption, and reducing cognitive load for internal customers.

Responsibilities

Lead, hire, and grow a team of platform engineers, coaching them toward product thinking and genuine empathy for the developers they serve.
Own the platform vision and roadmap as a product, prioritizing through direct discovery with stream-aligned teams and being explicit about what the platform won’t do.
Publish and maintain a team charter defining what the platform offers as a service, its SLOs, its support model, and how teams engage with you.
Measure success by pairing DORA metrics with developer satisfaction, golden path adoption, and self-service ratios, and use the results to drive priorities.
Run the platform as a dependable product with SLOs, versioning, and on-call, and lead platform-wide migrations so the platform team carries the burden instead of every product team.
Evaluate, roll out, and measure AI-assisted development tools across engineering.

Requirements

8+ years of software engineering experience, including hands-on work in platform engineering.
3-5 years of experience leading engineering teams (4+ individuals), ideally platform, engineering, or developer tooling teams.
A track record of running an internal platform as a product: you can explain who your internal customers were, what you chose not to build, and how adoption and satisfaction changed.
Experience operating highly available systems in AWS, with working knowledge of containers, infrastructure as code (Terraform), CI/CD, and observability.
Strong technical judgment and a hands-on approach, you make sound architectural and build-vs-buy decisions and aren’t afraid to get into the code when needed.
Experience using DORA metrics, SLOs, and developer experience surveys to set priorities and communicate platform value.
Excellent communication and the ability to influence without authority, including leading cross-team migrations with teams you don’t manage.

Skills

Go
TypeScript
Python
MySQL
PostgreSQL
Databricks
ElasticSearch
DynamoDB
AWS
Docker
Terraform
Linux
DORA metrics
SLOs
Developer experience surveys
AI-assisted development tools

Location

Austin, TX
Remote (U.S. Based)

Work Type

Full-time
Remote-friendly

Experience Level

Senior

Salary/Compensations

$150,000 – $195,000

Benefits

401(k) with Employer Contribution
Health, Vision, and Dental Insurance
Health Savings Account (HSA) available with Employer Contribution
Employer Paid Life, Short-term, and Long-term Disability Insurance
Generous PTO Plan and 16 paid holidays per year
Retirement Savings Plan with Employer Contribution (UK)
Employer Provided Private Health Insurance and Healthcare Cashplan (UK)
Employer Paid Life Insurance, Income Replacement, and Critical Illness Protection (UK)
Employee Assistance Program (UK)
25 days annual accrued holiday plus 8 paid bank holidays and a paid company shutdown during winter holidays (UK)

About the Company

SpyCloud transforms recaptured darknet data to disrupt cybercrime. Its automated identity threat protection solutions use advanced analytics and AI to accelerate investigations and protect workforce, consumer, and supplier identities from the threats that matter most: authentication bypass, session hijacking, malicious insiders, account takeover, ransomware, and fraud. Its data from malware-infected devices, successful phishes, combolists, and third-party breaches also powers many popular dark web monitoring and identity theft protection offerings. Customers include 7 of the Fortune 10, along with hundreds of global enterprises, mid-sized companies, and government agencies worldwide. Headquartered in Austin, TX, SpyCloud is home to more than 250 cybersecurity experts whose mission is to protect businesses and consumers from the stolen identity data criminals are using to target them now.
Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.
SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all.
Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

Equal Opportunity

We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.
If you need assistance or accommodation due to a disability, you may contact us.