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About the Role
eMed is seeking a Delivery Lead to provide clear direction, structure, and visibility across its Engineering pillars. This new role offers an opportunity to shape delivery practices, establish strong working methods, and make a tangible impact on product roadmap planning, management, and delivery as the company grows. The role involves coordinating delivery across all pillars and leading UK delivery operations, with a US-based colleague reporting to you to form an integrated delivery function.
Responsibilities
- Run delivery planning across pillars, sequencing work, recording dependencies, and updating Jira status.
- Forecast delivery with date ranges and confidence levels, narrowing the range as milestones complete.
- Work with product and engineering managers to break initiatives into epics with clear scope, technical approach, and owner.
- Record a named person from each pillar when work spans multiple pillars.
- Support pillar leads when urgent work displaces planned work, ensuring affected parties are informed of revised dates.
- Build the delivery practice, including planning cadence, status reporting, release coordination, and measurement of forecast accuracy and delivery predictability.
- Work with the QA team on test planning and release readiness.
- Agree on a unified delivery plan and reporting format with the US colleague for consistent stakeholder communication.
- Split coverage across UK and US hours to provide timely delivery answers.
- Report delivery status, dates, and risks to executive, engineering leadership, and commercial teams.
- Quickly answer senior leader questions on status, dates, and risks.
- Proactively inform senior stakeholders of at-risk dates, explaining the cause, impact, and new range.
- Write concise, two-minute updates for senior leaders.
- Utilize AI tools for daily work, including producing status reports from Jira, Slack, and meeting notes, summarizing risks and dependencies, building and checking delivery forecasts, and quickly finding information.
Requirements
- At least 5 years in delivery management, programme management, or technical project management at a software product company.
- Experience coordinating several engineering teams that share a platform and depend on each other's work.
- Experience reporting to and working with executives, providing clear answers under questioning.
- Regular, hands-on use of AI tools in your work, with demonstrable examples.
- Experience forecasting delivery with ranges or probabilistic methods.
- Experience working with colleagues in the US, or managing someone in another time zone.
- Sufficient technical understanding to discuss architecture, integration, and release risk with engineers.
- Strong working knowledge of Jira.
- Experience in healthcare or another regulated industry (Desirable).
- Experience delivering integrations or launches for B2B clients and partners (Desirable).
Skills
- Jira
- AI tools
- Delivery management
- Programme management
- Technical project management
- Forecasting delivery
- Cross-functional team coordination
- Stakeholder reporting
- Risk management
- Dependency management
- Release coordination
- Test planning
Location
- Euston, London
Work Type
- Office-based
- Monday to Friday
- 9am - 6pm
Experience Level
- At least 5 years
Salary/Compensations
- Competitive Salary
Benefits
- 25 days holiday + eMed flex-leave
- 5% employer pension contribution for 5% employee contribution
- Life Insurance 4x annual base salary
- Health cash plan
- Employee Assistance Program
- Eye care voucher reimbursement (up to £20)
- Enhanced Maternity, Paternity and Adoption pay
- Health & Wellbeing resources
- Up to £80 towards noise cancelling headphones
About the Company
- eMed is a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We serve millions and are committed to finding the best people. We foster a highly collaborative and fun environment with a fast-paced setting and experienced industry leaders. We offer a learning environment where employees can make an impact.
Equal Opportunity
- We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.