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About the Role

Index Exchange is seeking a highly organized and tech-savvy project manager to drive process and efficiency across marketing teams. This role involves assessing and recommending marketing tools, managing cross-functional projects, and ensuring operational efficiency. You will be instrumental in customizing, testing, and integrating AI into our existing tech stack, executing digital marketing tactics, and optimizing B2B email campaigns and website content.

Responsibilities

Full circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects
Customize, test, and integrate existing tech stack with AI
Govern and administrate systems, processes, projects, and documentation, contributing to strategy documentation where relevant
Partner with the Learning and Development team to provide onboarding and training
Execute digital marketing tactics across our owned platforms and channels
Build, test, and optimize B2B emails, nurture programs, and automations, using Salesforce Account Engagement
Monitor and maintain cleanliness of prospect and customer data
Manage the website publishing process and coordinate with stakeholders to ensure relevant, timely updates
Optimize existing website content, ensuring it adheres to AEO/SEO best practices, is timely, and is of high quality
Partner with international teams to ensure global content quality and consistency
Act as a support layer for the company’s Martech, being able to troubleshoot quickly and enable smooth operations
Create platform and process documentation, train stakeholders
Partner with third-party agencies to ensure smooth running of our digital operations

Requirements

Highly organized project manager who can drive process and efficiency across all marketing teams and complex, interconnected functions
Tech-savvy, detail-oriented problem solver who can assess and make recommendations across a broad suite of marketing tools and platforms
Team player with the ability to drive cross-functional change across a diverse group of stakeholders
Steward for operational efficiency, systems governance, and proper documentation
Hands-on experience with marketing automation and email marketing, website content management and CMS, AEO/SEO, channel management, and digital marketing best practices
Experience managing cross-functional projects using collaboration tools such as Monday.com or similar
Outstanding written and verbal communication skills, including the ability to make the complex simple
Proficient with AI and how to leverage for the best possible output
Superior attention to detail with excellent administrative skills
Good understanding of email deliverability requirements, best practices, processes, email data privacy regulations, and how to build workflows
Good understanding of AEO, SEO, and effective use of AI
Ability to multitask in a fast-paced environment while maintaining tight deadlines
Positive, can-do, self-starter attitude
Ability to work cross-functionally across multiple teams
Exceptional organizational and project management skills
Desire to remain informed about emerging marketing trends

Skills

Marketing automation
Email marketing
Website content management
CMS
AEO/SEO
Channel management
Digital marketing best practices
Monday.com
Salesforce Account Engagement
WordPress
Seismic
Claude
AI

Location

Toronto
New York
Montreal
Kitchener
London
San Francisco
Global

Work Type

Flexible work schedules

Experience Level

5+ years of experience in marketing operations, project management, or a related field

Salary/Compensations

USD $100,000 – $125,000

Benefits

Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Monthly town halls and regular community-led team events
Multiple resources and programming to support continuous learning

About the Company

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen.
As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.
We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution.
With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.
Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues.
We’re built on our core values and live them each day.
We pride ourselves on our independence and openness, not only in our technology, but in our teams, too.
Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities.
As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

Equal Opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities.
We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.
Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience.
For those who show grit, passion, and humility—Index will welcome you.
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.
If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you.
Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.