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About the Role
The London Borough of Harrow seeks an inspiring and forward-thinking Learning and Development Manager to foster a vibrant learning culture, strengthen organizational capability, and support strategic ambitions. This role shapes the learning and development experience across the organization, ensuring colleagues at all levels are supported and equipped for success. Reporting to the Director of HR and Organisational Development, you will provide strategic leadership and hands-on expertise, leading a specialist L&D team and acting as the Council’s professional lead for learning and development. You will design and deliver high-quality, inclusive, and innovative development solutions, focusing on impact, value for money, and measurable outcomes.
Responsibilities
- Provide strategic leadership and hands-on expertise in Learning and Development.
- Lead a specialist L&D team.
- Act as the Council’s professional lead for learning and development.
- Design and deliver high-quality, inclusive, and innovative development solutions spanning leadership, management, apprenticeships, mandatory training, and learning technologies.
- Use insights, data, and strong partnerships to build capability, support positive change, and help shape the future workforce.
Requirements
- Significant experience in a senior HR or Learning and Development role, including direct people management.
- Proven track record of leading and delivering multiple L&D projects in complex, fast-changing environments.
- Experience using a range of L&D diagnostic and evaluation tools to identify learning needs and shape effective interventions.
- Strong interpersonal and influencing skills, with the credibility to engage, negotiate, and build trust with stakeholders at all levels.
- Ability to operate confidently in uncertainty, demonstrating effective and inclusive leadership behaviours.
- In-depth knowledge of L&D best practice, service delivery models, and approaches that ensure value for money and measurable impact.
- Practical experience of using psychometric and assessment tools such as 360 feedback, DISC, or similar leadership development instruments.
- Excellent written, verbal, and presentation skills, with the ability to communicate clearly to diverse audiences.
- Strong organizational and planning skills, enabling management of competing priorities while maintaining a strong customer focus.
Skills
- Learning and Development
- People Management
- Project Management
- Stakeholder Engagement
- Leadership
- Communication
- Organization
- Planning
Location
- London Borough of Harrow
Work Type
- Full-time
Experience Level
- Senior
- Manager
Education Level
- Degree level or equivalent
- Relevant professional qualifications (e.g. CIPD)
- Commitment to ongoing professional development
About the Company
- The London Borough of Harrow is an organization focused on delivering on its strategic ambitions and supporting its employees' growth.