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About the Role
The Organisational Development (OD) Manager will play a pivotal role in shaping the Council’s workforce, culture, and organisational capability. This senior, strategic post will lead high-impact organisational development, workforce strategy, and equality, diversity, and inclusion (EDI) initiatives aligned with the Council’s corporate priorities. The role will ensure Harrow has the necessary skills, behaviours, and ways of working to deliver high-quality, customer-focused services.
Responsibilities
- Provide expert advice and practical solutions across organisation design, culture change, leadership and management development, employee engagement, and performance.
- Develop, deliver, and embed the Council’s Workforce Strategy, supported by data, insight, and evaluation.
- Act as the corporate lead for OD and EDI, championing inclusive practices.
- Oversee EDI action plans and lead council-wide engagement activities.
- Turn insights into meaningful improvements for staff.
Requirements
- Extensive experience in a senior HR or Organisational Development role, including direct people management responsibility.
- Strong track record of leading and delivering multiple OD programmes and projects in complex, fast-paced, and changing environments.
- Proven experience using a range of OD diagnostic and psychometric tools (e.g., 360 feedback, DISC, McKinsey 7S) to inform organisational and leadership interventions.
- Comprehensive knowledge of OD best practice, workforce strategy, and service delivery models, with a focus on value for money and measurable impact.
- Ability to operate effectively in ambiguity, demonstrating resilient and confident leadership behaviours.
- Excellent interpersonal and influencing skills, with the credibility to engage, challenge, and advise senior leaders and key stakeholders constructively.
- Strong written, verbal, and presentation skills, capable of communicating complex messages clearly to diverse audiences.
- Outstanding organisational and planning skills, with the ability to manage competing priorities while maintaining a strong customer and stakeholder focus.
- Collaborative and inclusive approach, working effectively across teams, disciplines, and organisational boundaries to achieve shared outcomes.
Skills
- Organisational Development
- Workforce Strategy
- Equality, Diversity, and Inclusion (EDI)
- Organisation Design
- Culture Change
- Leadership Development
- Management Development
- Employee Engagement
- Performance Management
- Data Analysis
- Insight Generation
- Evaluation
- Interpersonal Skills
- Influencing Skills
- Written Communication
- Verbal Communication
- Presentation Skills
- Organisational Skills
- Planning Skills
- Collaboration
- Inclusivity
Location
- London Borough of Harrow
Work Type
- Full-time
Experience Level
- Senior
- Extensive experience in a senior HR or Organisational Development role
Education Level
- Degree-level qualification (or equivalent experience)
- Evidence of ongoing professional development
- Ideally supported by CIPD or relevant postgraduate qualifications
About the Company
- The London Borough of Harrow is committed to shaping the Council’s workforce, culture, and organisational capability.
- The Council aims to deliver high-quality, customer-focused services.
- Harrow aims to remain a great place to work and serve its communities.