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About the Role
The Relationship Manager serves as the primary client contact, coordinating the delivery and maintenance of bank products and services through partner collaboration. This role acts as a trusted advisor to the client's executive management team, focusing on clients from core to upper middle market within the Middle Market team. It is ideal for a seasoned banker skilled in navigating complex corporate structures, structuring sophisticated financings, collaborating with Treasury Partners, and managing all client capital markets needs.
Responsibilities
- Relationship building, idea generation, strategic business discussions, risk management, credit structuring, industry observations, and other matters of elevated importance.
- Manage a portfolio of credit and non-credit relationships of varying size and complexity.
- Actively cover the market to acquire new clients, generating new and incremental margin and fee-based revenue from credit and non-credit ancillary product sales, including capital markets products and services.
- Be highly experienced in credit matters, able to quickly read, interpret, and understand financial statements and credit issues, and capable of strategic thinking to add value across diverse sectors.
- Delegate and work closely with the Portfolio Management team and credit to proactively serve client needs, while expanding relationships and growing the overall portfolio.
Requirements
- Possess a minimum of 12 years of relevant industry experience.
- Exhibit a history of competency and success in soliciting, selling, developing, servicing, and structuring a wide range of secured and unsecured commercial financings, including complex transactions.
- Able to handle difficult and sensitive client relationships and capable of handling tough negotiations, both to win the deal and to legally document the transaction.
- Be an independent thinker and self-starter with strong sales skills and excellent credit skills.
- Highly skilled in financial modeling and able to appropriately structure credit in a modeling environment.
- Able to independently assess business risk, taking into consideration capital structures and industry nuances.
- Capable of actively planning, organizing, and managing a deal team to determine value-added approaches to clients and potential clients.
- Possess highly developed communication skills and the ability to influence others by persuasively presenting thoughts and ideas.
- Must be enthusiastic, resilient, and energetic.
Skills
- Sales skills
- Credit skills
- Financial modeling
- Communication skills
- Negotiation
Location
- Remote
Work Type
- Full-time
- Monday - Friday
Experience Level
- 12 years of relevant industry experience
Education Level
- Bachelors Degree required
- Masters Degree preferred
Salary/Compensations
- $170,000 - $270,000 per year
- Opportunity to earn an annual discretionary bonus
Benefits
- Competitive pay
- Comprehensive medical, dental and vision coverage
- Retirement benefits
- Maternity/paternity leave
- Flexible work arrangements
- Education reimbursement
- Wellness programs
- Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.
About the Company
- Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
- At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.
- Employment decisions are based solely on merit, qualifications, performance and capability.
- Equal Employment and Opportunity Employer
- Job Applicant Data Privacy Policy
- Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks.
- Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered.
- Any offer of employment will include further information.
Equal Opportunity
- Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
- At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.
- Employment decisions are based solely on merit, qualifications, performance and capability.