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About the Role
Reporting to the Service Manager, this role involves the day-to-day repair and maintenance of the fleet of buses, ensuring work is delegated and monitored to achieve reliable, safe, and high-quality output in line with targets and objectives.
Responsibilities
- Inspect, repair, and maintain buses.
- Check the quality of repairs.
- Investigate and diagnose mechanical and electronic faults.
- Record faults and repair work using a tablet.
- Make decisions regarding road calls.
- Liaise with iBus and the engineering team to minimize lost mileage.
- Delegate work to the team and monitor outputs.
- Follow safety instructions and report issues.
- Update the Service Manager on progress and assist with planning.
- Potentially assume Service Manager responsibilities during their absence.
Requirements
- Must have current recognised qualifications in hybrid awareness and hybrid fault diagnostics.
- Must provide evidence of IRTEC and SMT qualification from the awarding body.
- Must pass the IRTEC Service Maintenance Technician exam during the six-month probation if NVQ is not held.
- Must have a good standard of Maths and English.
- Must be able to read and understand instructions and service manuals.
- Must know how to use fleet management technical computer systems.
- Must be good in a team.
- Must be able to meet deadlines and work flexibly.
- Must be happy to undertake any training requested by the service manager.
- Must be able to work well using own initiative.
- Must be safety conscious in all actions.
Skills
- Work 12hr shifts with four days on and four days off.
- NVQ level 2 qualification for maintenance and repair of public service vehicles or heavy goods vehicles (or equivalent international qualification).
- PCV licence (preferred but not essential, training provided).
- Teamwork.
- Flexibility.
- Initiative.
- Safety consciousness.
Location
- Twickenham Depot
Work Type
- Permanent
- Full-time
- Shift work
Experience Level
- Not specified
Education Level
- NVQ level 2 or equivalent
- Hybrid awareness qualification
- Hybrid fault diagnostics qualification
- IRTEC qualification
- SMT qualification
Salary/Compensations
- £24.90 / hour
Benefits
- Free travel on all TfL routes for you and a friend or family member (after three months).
- Free online and face-to-face counselling, legal advice, and more through employee assistance programme.
- Contributory pension scheme (5% employee, 3% employer contribution).
- Death-in-service benefit included in pension scheme.
- Life insurance (if enrolled in pension scheme).
- Employee discounts from various retailers.
About the Company
- Company policies and standards for bus repair and maintenance.
- Focus on delivering consistently reliable, safe, high-quality work output and results.