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About the Role
A fantastic opportunity to lead a premium health and wellness destination! Combining premium fitness facilities, wellness, relaxation and exceptional member experiences, this is far more than your traditional gym. It's a destination where health, wellbeing and community come together.
Responsibilities
- Leading, inspiring and developing a high-performing team, creating a positive and engaging club culture.
- Driving membership sales, retention and overall commercial performance.
- Delivering exceptional member experiences and building a thriving club community.
- Maintaining outstanding standards across fitness facilities, wellness spaces and all areas of the club.
- Identifying opportunities to grow revenue, improve engagement and enhance the member journey.
- Being a visible, approachable leader who builds genuine relationships with members and colleagues.
Requirements
- Proven management experience within a health club, fitness or premium wellness environment.
- A strong commercial track record, particularly in membership sales, retention and revenue growth.
- Experience leading managers and developing successful teams.
- A passion for fitness, health and wellbeing, with a good understanding of what makes a great club experience.
- Exceptional customer service skills and an appreciation of premium hospitality standards.
- A proactive, organised and resourceful approach, with the confidence to take ownership and make things happen.
- A natural people person who loves being on the club floor, engaging with members and motivating your team.
Skills
- Fitness industry understanding
- Team leadership
- Commercial acumen
- Customer service
- Operations management
- Sales and retention strategies
- Community building
Location
- Maidstone, Kent
Work Type
- Full-time
Experience Level
- Management experience
Salary/Compensations
- Up to £45k plus bonus
Benefits
- Benefits
About the Company
- Stunning, independent health and wellness club
- Combines premium fitness facilities, wellness, relaxation and exceptional member experiences
- A destination where health, wellbeing and community come together