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About the Role
The Whitby Hotel seeks a hands-on Maintenance Engineer to ensure the smooth operation of guest rooms, restaurant, event spaces, and back-of-house areas. This role involves daily repairs, preventive maintenance, and prompt response to guest needs, all while upholding Firmdale's service and safety standards.
Responsibilities
- Respond promptly to guest maintenance requests and follow the hotel’s Do Not Disturb procedures
- Troubleshoot and repair lighting, locks, TVs, phones, furniture, and plumbing fixtures in guest rooms and suites
- Carry out minor painting, sanding, and drywall repairs as needed
- Update work orders in HotSOS and communicate repair status to the Chief Engineer, Engineering Supervisor, and hotel management
- Complete electrical and plumbing work orders, including replacing switches and outlets and repairing sinks, toilets, valves, and drain lines
- Troubleshoot and maintain HVAC, refrigeration, and kitchen equipment
- Inspect boilers, chillers, air-handling units, pumps, and exhaust fans, and replace filters and belts as needed
- Complete and document scheduled preventive maintenance in guest rooms and throughout the hotel
- Repair and maintain hotel equipment, including vacuums and floor-cleaning machines
- Check smoke and carbon monoxide alarms on a regular schedule
- Serve as an active member of the hotel’s Fire Brigade, know building exits, and respond to fire and life safety concerns
- Follow safety procedures, keep work areas clear of hazards, and support teammates as needed
Requirements
- At least 2 years of building maintenance engineering experience, preferably in a five-star hotel
- Hands-on experience with mechanical, electrical, plumbing, and general building maintenance
- Strong troubleshooting skills
- Ability to use a Building Management System (BMS)
- Ability to read and understand blueprints and schematics
- Experience interpreting technical manuals is preferred
- Building trade certifications or specialized training in fire safety, sprinkler and standpipe systems, or backup generators is a plus
- Willingness to attend training to obtain an FDNY Fire Safety Director Certificate of Fitness
- Clear communication skills
- Ability to work independently and as part of a team
- Flexibility to work days, evenings, nights, weekends, and holidays
- Ability to stand and walk throughout an eight-hour shift
- Ability to bend, kneel, crouch, climb, and move furniture and equipment
- Ability to lift up to 50 pounds
- Ability to lift 50–100 pounds with assistance
Skills
- Mechanical maintenance
- Electrical maintenance
- Plumbing maintenance
- General building maintenance
- HVAC maintenance
- Refrigeration maintenance
- Kitchen equipment maintenance
- Building Management System (BMS) operation
- Blueprint reading
- Schematic reading
- Technical manual interpretation
- Fire safety systems
- Sprinkler systems
- Standpipe systems
- Backup generator systems
- Communication skills
- Teamwork
Location
- Whitby
Work Type
- Full-time
Experience Level
- 2+ years of experience
Benefits
- Paid vacation, sick, and personal days
- Health, dental, vision, and life insurance plans
- Commuter benefits
- Holiday staff parties and staff appreciation events
- In-house uniform dry cleaning
- Employee meals while on duty