Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Sr. Outside Sales Account Executive - Austin, TX role.

Rezi rewrites your resume against Waste Management, Inc. (WM)'s job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Sr. Outside Sales Account Executive - Austin, TX posting at Waste Management, Inc. (WM) — free, in seconds.

About the Role

The Senior Account Executive (SAE) will cover our Austin territory. This will be a hybrid position with occasional visits to our local office, which means that candidates must live in the territory. This position is a combo hunter / farmer, meaning you will be responsible for new business (hunting) as well as retention of existing accounts (farming), with a heavy emphasis on hunting (in-person cold calling and prospecting for new business). Prior outside / field sales experience in a business to business (B2B) setting will be preferred.

Responsibilities

Prospecting and closing sales to new customers to achieve budgeted sales goals.
Developing and implementing sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers.
Managing existing business relationships to achieve budgeted sales and price goals by developing and implementing sound retention strategies.
Utilizing strong negotiation efforts to preserve business and securing contract agreements from previously non-contracted customers.
Handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and obtaining customer contract commitments during face-to-face interactions.
Resolving all escalations for customer service within the defined territory.
Maintaining and growing billable value in assigned accounts.
Preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers.
Initiating business to business sales relationships.
Managing prospects by developing sound prospect development plans and maintaining key information in the prospect database.
Maintaining sales pipeline (both in terms of quantity and quality) to achieve goals for new sales.
Minimizing revenue and account losses by maintaining SSDO relationship health standards and diffusing cancellation requests.
Meeting or exceeding sales call activity goals for proactive account retention.
Increasing revenue and profitability by executing sound plans on retention calls to improve customer service and/or profitability.
Establishing and maintaining a high level of customer satisfaction.
Proposing customer solutions that are compliant with appropriate local, state and federal regulations.
Communicating to and working with Area Sales Managers to resolve unique customer issues.
Demonstrating knowledge of customers' needs, pricing and competition.
Effectively communicating pricing and service strategies.
Proactively engaging other WM business opportunities, referring internally as appropriate.
Acquiring in-depth industry and company knowledge to prepare complex proposals and make recommendations on equipment optimization and leasing options.
Maintaining current knowledge of internal sale strategies and operational capabilities, and external market trends.
Working closely and effectively communicating with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.

Requirements

Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relative work experience.
4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement).
Candidates must live in the Austin territory.
Prior outside / field sales experience in a business to business (B2B) setting will be preferred.
Recent experience with Salesforce.com (SFDC) is preferred.
Must have, or be willing to obtain, a REAL ID or TSA-approved alternative for potential air travel or access to federal property.

Skills

Sales
Cold Calling
Prospecting
Negotiation
Customer Relationship Management
Sales Pipeline Management
Communication
Problem Solving

Location

Austin, TX
Hybrid

Work Type

Hybrid
Outside Sales

Experience Level

Senior
4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments

Education Level

Bachelor's Degree
High School Diploma or GED

Benefits

Medical
Dental
Vision
Life Insurance
Short and Long Term Disability
Employee Stock Purchase Program (ESPP)
Company match on 401K (4.5% with NO vesting period)
Unlimited vacation time
Annual education assistance benefit

About the Company

WM (WM.com) is North America's leading provider of comprehensive environmental solutions.
Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity.
The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada.
With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals.
WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America.
WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America.
Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe.
To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.