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About the Role
SMART is seeking an experienced Multi-Skilled Engineer for a high-profile contract in West Hampstead. This role involves delivering planned preventative maintenance (PPM), reactive maintenance, and breakdown works on site electrical and mechanical systems, ensuring efficient and safe facility operations.
Responsibilities
- Act as the senior engineering contact on site and provide visible technical leadership.
- Deliver and assure planned preventative maintenance, reactive maintenance, fault finding, repairs, and minor works across mechanical, electrical, and building-services systems.
- Maintain multi-skilled knowledge to diagnose problems across disciplines and coordinate specialist support.
- Monitor the hard-FM contractor’s delivery against the contract, service levels, KPIs, and agreed maintenance standards.
- Review PPM completion, reactive-work close-out, asset records, recurring failures, overdue actions, and maintenance backlog, escalating material risks promptly.
- Coordinate and oversee specialist subcontractors, including review of RAMS, permits, isolations, access arrangements, and completion evidence.
- Plan shutdowns and disruptive works around teaching, examinations, events, and other critical activities.
- Respond calmly and effectively to critical plant failures, loss of services, flooding, power failure, fire-system issues, and other building-services incidents.
- Maintain accurate CAFM records, compliance registers, asset information, logbooks, test certificates, defect records, and contractor evidence.
- Support audits, compliance reviews, lifecycle planning, minor works, energy-management initiatives, and capital-project interfaces.
- Ensure work is completed in accordance with applicable health-and-safety requirements, safe systems of work, permit-to-work procedures, and company policies.
- Communicate clearly with the Estate and Operations Director, contract manager, academic and professional-services teams, security, facilities colleagues, and building users.
- Undertake other reasonable duties consistent with the seniority and purpose of the role.
Requirements
- Knowledge of air conditioning, UPS, generators, and LV systems.
- Ability to fault-find using graphical information and alarm data.
- Manage engineering assets to ensure no unplanned disruptions and support cost-effective operations.
- Oversee reactive works to ensure timely response and closure.
- Develop tools to report on asset and building performance and recommend improvements.
Skills
- Electrical systems
- Mechanical systems
- Air conditioning
- UPS
- Generators
- LV systems
- Fault finding
- Graphical information analysis
- Alarm data analysis
- Asset management
- Cost-effective operations
- Reactive work management
- Reporting
- Building performance analysis
Location
- West Hampstead
Work Type
- Monday-Friday
- 08:00-17:00
Experience Level
- Experienced
Education Level
- Level 3 qualification in electrical engineering, mechanical engineering, plumbing, heating and ventilation or building-services engineering
- 18th Edition BS7671 City and Guilds
Benefits
- Mandatory Leave on your Birthday
- Life-Event Leave
- Life Assurance
- 25 Days annual leave + Bank Holidays
- Three fully paid volunteering days
- Holiday-Buy Scheme
- Career Progression
- Workplace Pension
- Employee Assistance Programme
About the Company
- SMART helps lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably.
- SMART delivers a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service.
- SMART is an employer that values career progression, offering structured training and clear progression routes.
- SMART is a growing company that invests in its team and supports career development.