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About the Role
As the In-Force Solutions Manager, you will lead a small team of professionals to develop new, scalable solutions that improve policyholder outcomes and enhance the performance and value of life insurance in-force portfolios. You will identify emerging client needs, convert client-specific work into repeatable capabilities, and guide solutions from initial concept through testing, measurement, bringing solutions to market, and scaling solutions for broader use. This is a unique opportunity to shape the future of in-force solutions on a global scale.
Responsibilities
- Lead a high-performing team by setting direction and priorities, coaching members and building capabilities across actuarial, analytical, and client-facing skills
- Identify market opportunities for new solutions, evaluating them based on value, strategic fit, and scalability
- Lead client engagements to test and validate new approaches, generate evidence of value, and build reusable tools
- Develop KPIs, measurement frameworks, and tools that track policyholder outcomes and the persistency impact of each solution
- Define quantification methods to connect solution results to financial value for clients and Swiss Re
- Convert client-specific work into standard methodologies and tools that can be delivered consistently across clients and regions
- Adapt models and measurement frameworks to reflect the specifics of each solution, from both Swiss Re's and the client's perspective
- Communicate findings clearly to internal and external audiences, incorporating feedback to improve solution design
- Maintain clear documentation of methods, assumptions, and data requirements to support quality and knowledge sharing
- Collaborate with client managers to match emerging solution capabilities with evolving market needs
- Build compelling business cases and client-facing materials to support the launch of new capabilities
- Represent Swiss Re at client meetings, industry events, and forums to generate interest and gather market insights
Requirements
- Qualified actuary with experience in life insurance, reinsurance, or in-force portfolio management
- Proven ability to lead solution development from initial concept through testing, measurement, and delivery
- Client-facing experience, including understanding business challenges, communicating insights, and translating feedback into practical solutions
- Strong analytical judgment, with experience using data and actuarial methods to evaluate outcomes and support decisions
- People management experience, including setting priorities, coaching team members, and managing competing demands
- Strong communication skills, with the ability to translate complex analysis into clear business recommendations and present compellingly to clients and senior stakeholders
Skills
- Actuarial science
- Data analytics
- Behavioral science
- Customer experience
- Client consulting
- Pricing
- Lapse/persistency analysis
- Experience studies
- In-force optimization
- Behavioral economics
- Customer experience design
- Campaign testing
- Building client-facing dashboards
- Analytics tools
Location
- Toronto
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Qualified actuary
Salary/Compensations
- CAD $160,000 to $210,000
Benefits
- Total compensation approach considering base pay, short- and long-term incentives, and benefits offered
About the Company
- Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
- We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.
- We cover both Property & Casualty and Life & Health.
- Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients.
- This is possible thanks to the collaboration of more than 15,000 employees across the world.
- Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.
- We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
- In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
- If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Equal Opportunity
- Swiss Re is an equal opportunity employer.
- It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law.
- Decisions on employment are solely based on an individual's qualifications for the position being filled.
- During the recruitment process, reasonable accommodations for disabilities are available upon request.
- If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.